#Leadership : 3 Things Leaders Must Consider For The Sharing Economy…A Constantly Changing Landscape Needs People who are Willing and Able to Constantly Change with It —People who can Adapt Not Only as Individuals, But also as Teams. They Must be Adaptable, Resilient and Curious Enough to Learn So as to Embrace Change Quickly and Continue On.

With teams on the rise in business today according to research by this article, people must be able to coordinate disparate interests, communicate across silos and do so without the added advantage of a stable team environment. After all, the business environment of today is anything but steady—it’s fast moving, constantly changing and a bit chaotic.

Clockwork

If, for example, you work in a hospital where your team changes every shift, then every time it disbands and re-bands there are new interpersonal dynamics to learn, new skills and competencies, new mindsets and fears that you must re-familiarize yourself with every time.

The problem is, in such fast moving environments, there’s no time to learn about each other’s backstory or practice working together. You must be able to work together before called upon because otherwise the patient (client) suffers.

A constantly changing landscape needs people who are willing and able to constantly change with it —people who can adapt not only as individuals, but also as teams. They must be adaptable, resilient and curious enough to learn so as to embrace change quickly and continue on.

However, it’s not simply up to each and every individual to “get there” but rather organizational leaders to set the right environment for such behaviors to occur. Here are three considerations for doing so:

Knowledge feeds knowledge. When you know more, you more you want to know. In a study conducted by psychologist George Loewenstein, subjects were divided into two groups. In the first group, each participant was placed in front of a computer whose screen was segmented into 50 different squares. Behind each square was a different animal, so every time a participant clicked on a square, a new animal was revealed. After a few clickthroughs the participants stopped clicking because they knew what to expect.

Now, compare this with the second group who faced similar computers with 50 squares on the screen again. Except this time, behind each square was a picture of the same animal. What happened? Every participant clicked through because their curiosity was heightened the more information they received. Information enabledprogress, just as it does for people in your team. That’s why…

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Knowledge is not power. Yes, you read that correctly–knowledge is not power. The old adage that knowledge is power is no longer relevant in a world of interconnectivity and global dispersion . If you’re holding onto information because you think it’ll protect your own interests, think again. Knowledge enables. Knowledge arms. Knowledge feeds knowledge , just as we saw above. It builds the capacity for others to build theirs. Unless you want to be bogged down with information overwhelm anddecision fatigue, you must share what you know with others to:

  1. Avoid duplicated tasks
  2. Maximize time and reduce wasted costs
  3. Stay sane

The increased rate of technology today beckons more subject matter experts to be able to “diagnose” technology, but the global dispersion of information warrants generalists who can assimilate those unique pieces of information and fit them into a larger puzzle. What this means is that people must learn how to team, how to share information and fill each other’s knowledge gaps.

Teaming is a skill. There’s a realization taking place in business today. Companies are realizing that the hierarchy in which they’re structured isn’t how work actually get things done. Instead, work is accomplished through clusters of relationships; through teams of people—it always has and most likely always will. This has profound impacts for competitive advantage because if these clusters aren’t leveraged for their scalability then that means the tacit knowledge held amongst these networks can’t be shared. Relationships are sources of intimate knowledge, which is a challenge for any leader to set a psychologically safe environment for people to share what’s on their minds with the team rather than at the bar, I mean, water cooler.

The ability to team is a learned skill–one that starts by sharing information and trusting each other to share.

Jeff is the author of Navigating Chaos: How To Find Certainty in Uncertain Situations and former Navy SEAL who helps business teams find clarity.

Forbes.com | September 12, 2016 | Jeff Boss