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#CareerAdvice : #SuccessfulLeaders -7 Warning Signs that Your #Career is Stalling…What Got you Here won’t Get you There. After you’ve Achieved #Success , it’s Common to Stagnate. Look Out for These Signs & Turn Things Around.

It’s not unusual to see a leader turn a company around and bring it to success, only to fail at the next challenge. Some call it the sophomore slump, but it’s really a case of, “What got you here won’t get you there,” says John Hillen, coauthor of What Happens Now? Reinvent Yourself as a Leader Before Your Business Outruns You.

“Leaders are often victims of their own success,” says Hillen. “They wanted the change; they put the business plan in place. Then they themselves don’t make parallel plans to change with the organization. That’s why leaders often stall on the other side.”

What it takes to become a successful leader is not what you need to remain a leader. Playing at the higher level requires different skills, capabilities, mind-sets, behaviors, and attitudes. “Most leaders get it intellectually,” says Hillen, executive in residence and professor of practice in the School of Business at George Mason University. “Unfortunately, what they often do is focus energy on tinkering with the organization instead of reinventing themselves.”

Only a small percentage of organizations make deliberate plans to grow their executives alongside their business. As a result, leaders need to take it upon themselves to adapt to the new playing field, or they’re at risk of hitting one of seven career stalls, says Hillen.

1. YOU HAVEN’T RE-ESTABLISHED YOUR PURPOSE

Leaders often fail to establish new purpose and direction once they succeed. “When things change and new people are coming on board, purpose and direction must be modified,” says Hillen. “Leaders often struggle to tell a coherent narrative, and people start making decisions at odds with culture or value.”

A warning sign that you’re hitting the purpose stall is when you think you need to hire an outsider to get to the next level. Break through by holding a story-creation session with people from all levels of the organization, suggests Hillen.

“Ask, ‘What are we about here?’” he says. “Engage teams to rearticulate values and purpose that will be easy to communicate to the ranks and out to multiple stakeholders.”

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What Skill Sets do You have to be ‘Sharpened’ ?

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2. YOUR TEAM ISN’T WORKING TOGETHER ON GOALS

After a success, team members can start acting like freelancers, concerned with their own departments and not agreeing on priorities or strategies, says Hillen.

“The single most critical success factor for high-performing teams is having a shared understanding of why the team exists, what it is trying to accomplish, and how it will work together,” he says.

Work through this career stall by holding frequent meetings or off-sites to ensure team alignment, suggests Hillen. “Create team ‘rules of engagement’ and require team members to hold each other (and you) accountable to them,” he says. “Be explicit about the culture that ties the team together.”

3. YOU AREN’T TALKING TO THE RIGHT PEOPLE

Working at a new level can cause leaders to not make good use of their time. If you feel frustrated that people aren’t following your orders, or if you’re too busy to talk to stakeholders, you’re career’s in danger.

Push through by creating a stakeholder management plan, Hillen suggests. “Who will you put on your calendar regularly?” he asks. “What kinds of conversations should you be having with them?” Concentrate on developing a strategic network, allocating time for people who control your future.

4. YOU CAN’T ARTICULATE YOUR VISION AND MOTIVATE PEOPLE

If you can’t seem to energize employees to own the strategy or spring into action to tackle a new initiative, you’re at risk of another career stall. Instead of blaming others for their inability to “get” it, reassess your communication skills and think of yourself as the “chief explaining officer,” says Hillen.

“Whenever possible, make communication two-way; achieve true communication, not mere transmission,” he says. Communicate more than you believe is necessary to ensure sufficient understanding, and change your style of communication to reach different people.

5. YOUR AUTHORITY IS WANING

Once you’ve achieved success, you need to keep performing at a high level to maintain your team’s respect. If you give people direction but they don’t follow through, or you start getting passed over for promotion, you may have hit a career stall.

“Shift your actions and behaviors to come across to followers in a more authentically and emotionally,” he says. “Empathy works, and builds character.”

Accept a position on the board of a nonprofit, for example, take a community leadership role, or be more involved in your industry, Hillen suggests.

6. YOU FEEL EXHAUSTED AND OVERWHELMED

Once you’re operating at a new level, it can be easy to lose sight of your focus. The danger signs of a career stall here are feeling exhausted and overwhelmed, and less energetic and passionate about what you’re doing and its impact, says Hillen.

Decide which tasks to do, which to delegate, and which to drop. “Allocate your time as if you’re going to ‘make history,’” he says. “Enforce, with the help of an accountability partner, rational percentages of time on your calendar to the leadership work that matters most.”

7. YOU’VE ABANDONED LEADERSHIP DEVELOPMENT

A successful leader’s job is to be a leader of leaders, says Hillen. If you’re unsure of your current leadership team and are starting to no longer trust their capabilities, you could be about to hit a career stall.

“Take command of shaping your organization’s leadership-development programs and play a meaningful role in leading them,” he says. “Commit to becoming a coach as well as a boss, and dedicate discrete time for both.”

While every stall is different, every leader will stall at some point, says Hillen. “They might not hit all of them and not all at once,” he says. “When you’re in a meeting where you are the decision maker, but everybody else has more information at hand, you’re at risk. It should be an epiphany that it’s you and your behavior that needs to be changed.”

 

 

FastCompany.com | July 9, 2018 | CAREER EVOLUTION

#Leadership : The Secret To #Teamwork Isn’t Managing Personalities Stop Trying to Turn Everyone into “Team Players.”…Here’s How to Set a Baseline that Everybody can Commit To–No Matter How Different they Are.

When I started out as an illustrator and designer, I focused way too much on myself. I thought I was only expected to do the work I was skilled at, figuring that the task of getting everyone on my team to pull together was our boss’s job, not mine.

That assumption wound up hurting me. I didn’t understand how to communicate. I followed my own agenda, unwittingly adding to team drama with unhelpful gossip. And when one of my first performance reviews included a critique from my supervisor that I wasn’t a “team player,” I actually took it as a compliment: “Team players” were losers, and I was a uniquely gifted winner. I quit soon afterward.

It took me a while to shake that egotism–and learn not only that teamwork makes everybody’s work better, but also that you don’t have to surrender your personality to be a team player. As a manager, I’ve since learned how to ask employees to focus more on their team without having to downplay their individual strengths and quirks. The secret is simple: It all comes down to the norms you set.


Related: 6 Leadership Styles And When You Should Use Them


GETTING TO KNOW YOUR NORMS

Norms, for starters, are expected shared behavior. No matter what they consist of, they’re the known but mostly unspoken “way we do things around here.”

Teams can have strikingly different social behaviors and still produce exceptional work. I’ve seen teams with an informal brainstorming process–they always went off track during team meetings–be just as successful as extremely formal teams that were totally goal-focused. What matters isn’t the style of behavior, but that all team members feel good about that style.

This also leaves room for individuals to improvise and do their own thing. If one team member’s approach to a certain task differs from her coworkers but they’re similar in style (if not substance), chances are they’ll still be able to collaborate. The norms govern a certain set of behaviors that bind the team members together. As long as everyone’s broadly in sync with them, you won’t need to spell out a best practice for every single task or activity. In general, norms must accomplish these five things:

  1. Guide how much personal sharing is part of team meetings.
  2. Determine how critical feedback is shared and how praise is used.
  3. Keep the group from splitting into cliques and factions.
  4. Be inclusive and serve as a binding agent that holds everyone together, even when opinions differ significantly.
  5. Prove strong enough to ensure that even divisive opinions are respected and encouraged (since they’re often where the best solutions come from).

If a team member or leader breaks with these norms, they do so at the risk of diverting the team’s attention away from the shared goal. Best of all? Encouraging and enforcing your team norms frees managers from having to do the impossible and “manage” their team members’ personalities.


Related: How To Manage Somebody You Just Don’t Like


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EMBODYING YOUR TEAM’S NORMS

Once you’ve identified your norms, it’s easy to draw up more specific guidelines that reflect them. Here are a few that I’ve found are especially helpful for managing teams of creative people whose personalities may be more likely to clash:

Manners matter. Civility provides a feeling of safety. Once civility becomes the norm, it’s easier for team members to do work that challenges each other as well as conventional wisdom. As long as you can be civil in the way you disagree with each other, you can put forward radically different ideas in pursuit of a shared goal.

Inclusion. If civility helps everyone feel respected by their coworkers, inclusion is what lets everybody feel equally valued and empowered. In meetings, for example, this norm might dictate that all team members speak for roughly an equal amount of time. Those who really listen to each other feel respected, included, and at ease sharing decision-making power evenly.

Dependability. For the team to succeed, each member must not only commit to doing their share of the work, they must also complete it on time. The simple tenet of always doing your part and honoring your commitments is fundamental to any cohesive team.

Role clarity. Each team member has to know their own role, be completely committed to it, and understand how it supports the roles of the others. This is what gives team members confidence in their value to the group and in their colleagues’ contributions.


Related: How To Communicate With The Five Most Common Personality Types In Your Office


Higher purpose. Everybody needs to grasp why we’re doing what we’re doing and believe that it matters. That underlying sense of purpose is (ideally, anyway) what motivates everyone to make an earnest effort individually.

Honest critique. This one is sometimes under-appreciated, but effective teamwork depends on being able to step back and question how the work is progressing and whether it’s serving the goals. Effective critiques challenge and examine different approaches, thinking, and methods, sometimes leading to a change in direction. This type of feedback needs to focus on the work, not the person who did it; done wrong, criticism can stir up vulnerable feelings of not being good enough rather than strengthen everybody’s stake in the process.

Healthy controversy. Seemingly risky or silly ideas are essential to collaboration. Encourage your team members to ask challenging questions and look for unusual solutions. A committed, supportive team creates an emotional environment where controversy can flourish and be positively channeled.

No bad behavior. Damaging interpersonal behavior is off-limits. That means no personal gossip, no back-channeling, no undermining, and no shaming or blaming.

You’ll notice that these norms and guidelines don’t have much to say on the question of personality type–and that’s by design. Rather than managers or team members adapting their approach to the personality of whoever they’re working with at a given moment, norms set a common baseline. This way, everyone knows how to behave to be a “team player”–even though they may be a proud individualist at the same time.

ABOUT THE AUTHOR

Ted Leonhardt is a designer and illustrator, and former global creative director of FITCH Worldwide. He is the publisher of NAIL, a magazine for creative professionals.

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FastCompany.com | January 9, 2017

#Leadership : 3 Things Leaders Must Consider For The Sharing Economy…A Constantly Changing Landscape Needs People who are Willing and Able to Constantly Change with It —People who can Adapt Not Only as Individuals, But also as Teams. They Must be Adaptable, Resilient and Curious Enough to Learn So as to Embrace Change Quickly and Continue On.

With teams on the rise in business today according to research by this article, people must be able to coordinate disparate interests, communicate across silos and do so without the added advantage of a stable team environment. After all, the business environment of today is anything but steady—it’s fast moving, constantly changing and a bit chaotic.

Clockwork

If, for example, you work in a hospital where your team changes every shift, then every time it disbands and re-bands there are new interpersonal dynamics to learn, new skills and competencies, new mindsets and fears that you must re-familiarize yourself with every time.

The problem is, in such fast moving environments, there’s no time to learn about each other’s backstory or practice working together. You must be able to work together before called upon because otherwise the patient (client) suffers.

A constantly changing landscape needs people who are willing and able to constantly change with it —people who can adapt not only as individuals, but also as teams. They must be adaptable, resilient and curious enough to learn so as to embrace change quickly and continue on.

However, it’s not simply up to each and every individual to “get there” but rather organizational leaders to set the right environment for such behaviors to occur. Here are three considerations for doing so:

Knowledge feeds knowledge. When you know more, you more you want to know. In a study conducted by psychologist George Loewenstein, subjects were divided into two groups. In the first group, each participant was placed in front of a computer whose screen was segmented into 50 different squares. Behind each square was a different animal, so every time a participant clicked on a square, a new animal was revealed. After a few clickthroughs the participants stopped clicking because they knew what to expect.

Now, compare this with the second group who faced similar computers with 50 squares on the screen again. Except this time, behind each square was a picture of the same animal. What happened? Every participant clicked through because their curiosity was heightened the more information they received. Information enabledprogress, just as it does for people in your team. That’s why…

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Knowledge is not power. Yes, you read that correctly–knowledge is not power. The old adage that knowledge is power is no longer relevant in a world of interconnectivity and global dispersion . If you’re holding onto information because you think it’ll protect your own interests, think again. Knowledge enables. Knowledge arms. Knowledge feeds knowledge , just as we saw above. It builds the capacity for others to build theirs. Unless you want to be bogged down with information overwhelm anddecision fatigue, you must share what you know with others to:

  1. Avoid duplicated tasks
  2. Maximize time and reduce wasted costs
  3. Stay sane

The increased rate of technology today beckons more subject matter experts to be able to “diagnose” technology, but the global dispersion of information warrants generalists who can assimilate those unique pieces of information and fit them into a larger puzzle. What this means is that people must learn how to team, how to share information and fill each other’s knowledge gaps.

Teaming is a skill. There’s a realization taking place in business today. Companies are realizing that the hierarchy in which they’re structured isn’t how work actually get things done. Instead, work is accomplished through clusters of relationships; through teams of people—it always has and most likely always will. This has profound impacts for competitive advantage because if these clusters aren’t leveraged for their scalability then that means the tacit knowledge held amongst these networks can’t be shared. Relationships are sources of intimate knowledge, which is a challenge for any leader to set a psychologically safe environment for people to share what’s on their minds with the team rather than at the bar, I mean, water cooler.

The ability to team is a learned skill–one that starts by sharing information and trusting each other to share.

Jeff is the author of Navigating Chaos: How To Find Certainty in Uncertain Situations and former Navy SEAL who helps business teams find clarity.

Forbes.com | September 12, 2016 | Jeff Boss

#Leadership : 4 Things You Need To Know About Working With #Teams Today…Not all Teams are Created Equal. So if Working in Teams is as Normal as the Workday Itself then Remember These 4 Points When Working With your Team

Businesses today are compelled to keep up with the rapid pace of change if they want to survive. If they want to stay competitive, however, they must get ahead of that change curve. Companies—and the people who run them—must adapt to change by finding new ways of working for which there are no blueprints. And they must do so together.

Free- Boat going Nowhere

 

Nothing gets accomplished as effectively or as efficiently as it does through a team. Everything in business today happens through a “team” or group. (I use quotation marks because not all teams are true teams.) It must. The complexity of business challenge is too great for any single individual to think through on one’s own.

However, not all teams are created equal. So if working in teams is as normal as the workday itself then remember these four points when working with your team:

1. The team’s decision is more accurate than your decision. In his book The Wisdom Of Crowds, James Surowiecki explains how team decisions are more accurate than any single decision made by an individual. When there’s confrontation or differences of opinion within a team, members don’t typically ask dissenters to change their opinions. Instead, the team is forced to work through the problem, thereby discovering new solutions previously unforeseen. Strangely, the best way to encourage “smart” team thinking is to promote individualism.

 

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2. Team potential depends upon the leader’s maturity. Teams oftentimes don’t realize their potential because leaders aren’t sure how to do so; they’re unaware of what it means to be a team or how to adapt their leadership style to the situation. Leaders fall into one of two roles within a team. They fill a top-down role where they delegate, instruct and outline rules and boundaries, or, they fill a peer role where they work side-by-side with fellow teammates. This role change requires a mental shift that isn’t easy for leaders and it stunts team development.

3. What’s not said is just as important as what is. The challenge for many teams and the leaders who run them is not just managing the social dynamics, but being aware of them. Running a meeting, for example, demands an enormous amount of focus and attention to the content at hand, and trying to process the emotions exchanged throughout the group is too much for any single person. Agendas fall off topic, egos get in the way, sidebar conversations create new agendas and all of a sudden nothing gets accomplished. What’s needed is a third party to observe these trends and drive the team back to its stated goal; to raise the individual and collective awareness of the team.

4. The message sent isn’t always the message received. The game of telephone that we all failed in kindergarten (it’s OK, I did too) was a simple exercise in communication. You simply listen to the message passed and relay that message to the next person. The reason playing telephone fails is because we inject our own interpretations into the process. That is, we interpret a message based on what we think it should mean and then pass that message as the original. Unfortunately, the same phenomenon occurs in business everyday.

We assume that the message sent over email will be the message received but without precise language, that message falls prey to interpretation which leads to duplicative efforts, excess costs and wasted time. Now, scale this to a team–or a large company–where people are geographically dispersed all over the globe and you understand why organizational chaos exists. Teams require consistent communication and (role) clarity to get ahead. Without clarity, it’s easy for members to play the blame game (“That wasn’t my job”) and without communication, the ball gets dropped.

Teams are everything and they’re everywhere, and the first step to realizing the hidden potential of your team is being aware of the unspoken challenges ahead.

Jeff is an executive coach, author of Navigating Chaos: How To Find Certainty in Uncertain Situations, Managing The Mental Game and former Navy SEAL.

 

Forbes.com | April 8, 2016 | Jeff Boss

#Leadership : 8 Ways to Not Only Survive But Prosper Around Negative People…To Be an Manager/Entrepreneur, you Have to Have a Thick Skin & Not be Defensive to Customer Feedback & Constructive Criticism. On the Other Hand, No Manager/Entrepreneur should Tolerate Negative Vibes & Complainers on their Own Team.

The challenge is to understand the difference between these two situations — and to respond effectively to both. You can’t reinforce negative thinking and stay positive.

Free- Locks

Related: People Hating on You? Here Are 4 Ways to Use That Negative Energy to Your Advantage.

Even active listening to negative team members and partners, as you would with customers, will perpetuate the toxic habit. In addition, the other members of your team may become infected with the same negativity and will erode the passion and innovation that you need to compete and survive. In my experience, good entrepreneurs proactively minimize negativity as follows:

1. They stifle their own occasional negativity in front of the team.

We all get frustrated when the economy turns against us, investors can’t be found or a customer turns into a nightmare. In these cases, you must keep your thoughts to yourself, and be the role model for positive creative solutions. Your team will practice what they see and hear.

2. Extract and highlight potential positives from every negative.

If your team is struggling with quality problems before shipment, remind them that it’s great to have found these problems before customers could be impacted. The alternative is that everyone, including yourself, will eventually feel defeated and de-energized.

 

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3. Turn responsibility back to the complainer and ask for solutions.

Sometimes, team members are frustrated and just want to vent, so asking them to bring you solutions, not just problems, will set a more positive tone and may circumvent future negative outbursts. For those who don’t learn, it’s time for swift job reassignment and performance counseling.

Related: Stressed at Work? Ditch the Drama Already.

4. Don’t accept excuses for any negative outcomes.

Excuses are a way of not accepting full responsibility for actions, if there is a negative outcome. Even worse, some people believe negativity is a way of impressing everyone with their wisdom. Make sure that complainers understand from your reward system that excuses don’t mitigate failures.

5. Restrain from engaging complainers at their level.

If none of these approaches work, it’s better to defer the discussion to another time and place with no emotion. Trying too hard to convert people to the positive view will likely result in you becoming the target, or permanently breaking the relationship. It’s better to listen in silence.

6. Remove yourself physically from a toxic environment.

Presence without engagement may be taken as tacit concurrence, so it’s best to exit the situation to somewhere neutral and quiet. The last thing you need is to be brought down to the same level, and lose your ability to provide positive leadership to the team.

7. Overlook occasional lapses in yourself and others.

Even the best professionals and leaders find themselves being negative occasionally. It’s human nature, in times of stress, when people are physically or mentally exhausted, or multiple deadlines loom. The challenge is to make lapses less frequent as a habit rather than more frequent.

8. Build a personal negativity shield from your confidence and passion.

All business leaders as well as innovative thinkers learn to deflect negative energy with an invisible cloak that allows them to move forward despite negative feedback from the crowd. They continually remind themselves of their vision to make the world a better place.

When negativity is positioned by team members as constructive criticism, be sure to ask for the constructive positive part of the message, offered in a friendly manner. Living with complainers in any business is a burden you don’t need, and it impacts everyone’s performance and mindset. Just as a positive mindset is infectious and brings the whole team up, a few negative ones will sicken your whole team and jeopardize your business. You can’t afford that kind of help.

 

Entrepreneur.com  |  February 2016 | Martin Zwilling

#Leadership : 3 Signs Your Leadership Style Is Too Tough…Sometimes #Leaders can Push their Folks so Hard that #Performance Suffers.

There are four fundamental leadership styles: Pragmatist, Idealist, Steward and Diplomat.

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