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#Leadership : Why Flex-Hours Will Save Your Millennial Workforce…Use These Three Tools to Help your Business Retain its Millennial Workforce.

“I had to leave,” she said. Dianne, a tech-savvy marketer in Albuquerque, just accepted a flex-hours position at a software company. The decision to quit her current job wasn’t even a question.

Man at Computer with Boss

“They offered me more money and more flexibility,” Diane said. “Now I don’t have to pretend like I’m busy at a cubicle when I’m finished with my projects. I get to focus more on my side hustle. I get to live my life.”

 Young people like Dianne are dropping out of the 9 to 5 in droves. They don’t want to slave away for a company half their lives just so they can “live” when they’re retired.

Millennials want to live now.

And with remote technology, they know it’s possible to live and work in the same breath. That’s why the Y-generation is abandoning conventional workplaces and opting for companies who offer flexible hours. Will that be your company?

Related: Not Offering Flex Time? You’re in Trouble.

Here are three tools to help you retain your millennial workforce:

1. Trello.

Originally designed for content management, Trello’s intuitive system of tiles, columns and comment boards allows you to assign work, give and receive feedback, assess project status and make instant revisions — all from your laptop.

Trello makes the transition to flex hours a dream. It gives you peace of mind knowing that your employees are informed and on task wherever they are. And it makes life simpler at the office too.

 

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2. Slack.

Slack is a direct line of instant communication between individuals and groups. You can set up as many channels as you like: for marketing, accounts, HR and any team you need to connect. And you can customize each line to be as private or public as you want.

Related: 5 Ways Telecommuting and Flex Time Help You Recruit the Best Workers

Slack’s system of alerts gives your employees privacy, but also allows you to connect with them in emergencies. Have employees check their Slack line every hour to make your flex-hour transition a breeze.

3. Skype.

The one thing keeping employers from making the flex-hour leap is control. You need the ability to make spot corrections, and to show employees exactly the way you want things done. But you don’t need to be in person anymore to do that — you’ve got Skype.

Skype’s screen-share feature enables you to give step-by-step directions and corrections, and the face-to-face connection gives you the satisfaction of an in-person meeting.

Related: Your Workers Want Work Flexibility But Companies Benefit Most

By integrating these three management platforms, you’ll give your millennial employees the freedom they need to commit to your company. You’ll increase your in-house efficiency. And it’ll cost you under $150 a year.

Since all three software systems have lite versions, you can begin experimenting with remote technology today. Hire a consultant to expedite your flex-hours transition.

 

Entrepreneur.com | November 21, 2016 | Dan Dowling

 

#Leadership : The Future of Work- LinkedIn Data Shows More Cash-Strapped Millennials Turning To Part-Time Freelancing…The Ranks of Part-Time Freelancers are Swelling, Particularly Among Younger Workers in Expensive Cities.

According to our data here at LinkedIn, the share of those users in our top professional fields has doubled in the past five years. What’s more, the number of people freelancing on the side of their day jobs is growing more than three times faster than the number of full-time freelancers on LinkedIn. Here’s why.

WHO, WHAT, WHERE . . .

Who are all these folks? To find out, we started by examining roughly 9,600 of LinkedIn’s ProFinder professionals. To be sure, that may be a self-selecting sample, and the way those users choose to respond to survey questions can vary based on professional, social, and regional culture, not to mention personal preference. (Not everyone thinks about freelance work the same way, for instance—some don’t even call it “freelancing.”) But because they’re vetted, qualified freelancers who have purposefully chosen to join the platform, they’re among the most committed independent workers in a gig economy that’s still very much in flux—which may make them the trendsetters to watch.

 

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In any event, we discovered some interesting patterns. For one thing, it’s clear that some people are more inclined than others to add part-time freelancing to their repertoires than others. We’ve noticed, too, that men are doing more part-time freelancing than women, and millennials are doing so more than any other age group.

Of all the users who list freelance work on their LinkedIn profiles, 20% have a full-time job in addition to their freelance business. That means full-time freelancing still dominates, but the side-gig model is quickly catching up. These are the top five industries for full-time professionals who freelance on the side:

  1. Financial services and insurance
  2. Professional services
  3. Technology and software
  4. Entertainment
  5. Staffing

. . . AND WHY

The reason is pretty obvious: extra income.

According to our data, a whopping 47% of professionals who are freelancing while working full-time are concentrated in six states with major urban populations: California, New York, Illinois, Texas, Massachusetts, and Florida. Since these professionals are living in some of the most expensive cities in the country, it’s not a wild hypothesis that they’re motivated, at least in part, by the need to bring in some extra cash.

According to a recent survey from Payoneer polling more than 23,000 freelancers in over 180 countries, the average freelancer charges around $21 an hour for their services. For those freelancing on the side who are able to squeeze in an extra 10–15 hours of client work each week, that can quickly add up to an additional $1,000 or more in discretionary income every month.

So for anyone whose main source of income isn’t keeping pace with their rising costs of living—a situation that describes many Americans yet varies widely from one state or region to the next—part-time freelancing may seem like an appealing option.

 

OTHER MOTIVATIONS THAT HINT AT WHAT’S COMING

That may not be the only motivation, though. Some other immediate benefits to taking on freelance work in addition to your day job include personal branding and networking. It can widen your exposure to different companies, types of work, and people. So if you’re deliberate about working with the type of clientele that will help push your career where you want it to go, you stand a better shot at gaining the clout—and client rolodex—to become the go-to person within your niche.

Part-time freelancers seem to understand this, especially millennials, many of whom have aspirations of making a full-time living as a freelancer. For many, side gigging, is meant to be a stepping stone. They recognize that it’s best to begin with a handful of clients to build their resumes and bulk up their portfolios before making the leap into full-time independent work at competitive rates.

Looking at the demographics of ProFinder professionals, we see a large proportion of full-time freelancers falling in the 45–59 age range. Those people have likely had long careers and built substantial networks in their industries before leaving their corporate jobs to go freelance full-time.

Faced with these patterns, it’s looking like traditional nine-to-five jobs may soon become relics of the past. As younger professionals enter the workforce, they’re gravitating more toward independent work—in many cases not just out of necessity but deliberately, with an eye toward the types of careers they want to pursue. In the meantime, it seems likely that the ranks of part-time freelancers will continue to swell—even if they don’t stay part-time for good.

 

FastCompany.com | GYANDA SACHDEVA  | 11.14.16 5:00 AM

#Leadership : 4 Truths You Need to Know About Millennial Job Hopping…Employers are Failing to Create a Supportive Work Environment that Considers the Unique Needs of Millennials.

It’s time to stop blaming millennial job hopping for poor employee retention. Especially when employers are failing to create a supportive work environment that takes into consideration their unique needs.

It’s no secret: millennials are job hoppers. A 2016 Jobvite survey of 2,305 Americans found that while only 18 percent of the total workforce changes jobs every one-to three-years, 42 percent of millennials do.

workaholics-2

That’s made employee retention a nightmare for employers in recent years. There’s constant chatter about how the millennial job hopping tendency makes them difficult to work with. Older generations go on and on about how they wish they’d leave their wandering ways and just settle down.

But what if the root of the problem isn’t millennials? What if it’s actually employers who are failing to create a workplace that meets the needs of the generation? So they go from one company to the next looking for an organization that can fulfill them professionally.

Here are four reasons it’s employers, not millennials, who are behind the job-hopping phenomenon:

1. Lack of career advancement.

Employee engagement is an issue with employees of all ages, but it’s particularly bad with millennials. My company, Quantum Workplace, recently released its “2016 Employee Engagement Trends” report. It surveyed more than a half million employees from more than 8,700 organizations and found that employees between 26 and 35 are the least engaged age group at just 67.3 percent engaged.

The report also found that seeing a chance to develop professionally was one of the top drivers of engagement for millennials. This suggests that one of the main reasons the generation is becoming disengaged at work is because they aren’t getting the career advancement and development they want. Eventually, that causes them to look for a job elsewhere, creating a job-hopping cycle.

The only way to end the pattern is to provide millennials with clear career paths and development opportunities. Talk with them to find out what their goals are and how they can meet those goals with the company. Show a willingness to invest in their future in order to keep them around.

Related: 5 Ways Millennials Are Like No Generation Before Them

 

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2. They can’t use their best skills.

Looking at the millennials who do stay with one company for a long time shows they have something interesting in common. The 2016 Deloitte Millennial Survey of 7,700 millennials from around the world found that 86 percent of millennials who worked with a company for more than five years felt they were able to make good use of their skills in that job. Only 62 percent of millennials who left a company within two years agreed.

Regularly doing what an employee is good at gives them a better connection with the work. It shows that all the hard work they did to develop their skills was not for naught. Unfortunately, most entry or lower-level jobs don’t give employees the opportunity to dig deep and use all of their skills. It’s less clear how what they’re doing contributes to the company as a whole.

Challenge millennials. Give them a chance to show what they can really do. Ask them for their ideas and input on a variety of projects so they can stay engaged and feel of value, rather than like a paper-pusher.

Related: 3 Things Businesses Can Learn From Millennials

3. The benefits package doesn’t interest them.

Aside from job hopping, something else that has defined the millennial generation is crushing student debt. A 2016 Citizens Bank survey of 501 American millennials found that 60 percent of adults under 35 don’t believe they’ll be able to pay off their loans until well into their 40s. Thirty-six percent said if they had known how much college was really going to cost them, they never would’ve attended a university.

Student loan debt therefore becomes a huge weight for millennials when it comes to choosing a job. And one that can help them tackle their educational debt is a huge draw. A 2015 Peanut Butter survey of 400 respondents between 20 and 35 years old found that, on average, millennials with college loans would stay with a company 36 percent longer if it offered repayment assistance.

By making loan repayment assistance part of the organization’s benefits package, it becomes a lot more appealing to younger professionals. It gives them a reason to stick around, resulting in improved millennial employee retention.

Related: 4 Strategies to Connect With Millennials

4. Their hard work isn’t being recognized.

Nobody likes feeling under-appreciated. Yet it seems like millennials’ hard work in particular is being ignored. In a 2015 LeadershipIQ surveyof more than 3,000 employees, only 33 percent of employees under 30 were confident that their performance was at the level it should be.

There is clearly a major lack of feedback and recognition for so many young professionals to be unsure of how they’re doing in their role. And that lack of communication makes them feel less important to the organization. Without that connection, it’s easier for them to leave in hopes of being appreciated elsewhere.

Make sure all employees, but especially millennials, are acknowledged for their hard work. Start having regular one-on-one meetings with employees so their performance can be discussed. That way, millennials will be confident in the fact that they are doing a great job and their work is of value to the organization.

It’s time to stop blaming millennial job hopping for poor employee retention. Especially when employers are failing to create a supportive work environment that takes into consideration their unique needs.

 

Entrepreneur.com | September 16, 2016 | Greg Harris

#Leadership : 6 Concepts Your Millennial Employees Wish You Understood…One of the Things you Learn very Quickly, When you Hire a Staff, Is that a Bad Boss is the No. 1 Reason Why People Quit their Jobs.

One of the most fraught challenges that an manager/entrepreneur can face is the management of employees. Plenty of books have been written on the subject; plenty of classes have been taught. But it’s only when you’re suddenly sharing an office full of millennials with their own distinct personalities, strengths, weaknesses and dreams – each of whom is looking to you for leadership — that the real learning begins.

workaholics-2

One of the things you learn very quickly, when you hire a staff, is that a bad boss is the No. 1 reason why people quit their jobs. Nobody wants to be a bad boss. And nobody has to be a bad boss – not if you put in the time and effort it takes to become the leader that your employees need. Naturally, that’s easier said than done, particularly because employees rarely feel comfortable offering tips to their boss on how to behave.

Fortunately, managers/entrepreneurs who hang in there long enough often become masters of putting their employees in a position to succeed. It’s a crucial part of building a viable business. Even bosses who are beloved by their staff, though, could learn to be more effective if they were better able to view the world through millennial eyes.

Simply put, millennial employees work harder and remain more loyal if they believe their boss understands them and their needs. Here are six important considerations that your millennial employees wish you recognized.

1. Their time is more valuable than money.

It’s no great secret that employees hate it when their boss keeps them in the office late or bombards them in the evenings and on weekends with emails, phone calls and homework. Don’t do that. But your respect for your employees’ time should go further than that.

Most projects require teamwork, and when one of your team members completes their part and turns it over to you, they expect you to complete it promptly so that they can move onto the next thing instead of waiting on you. It’s imperative that the boss is not a bottleneck, preventing an efficient office, so always respect your millennial employees’ time as much as your own.

 

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2. They want to know what’s happening with the company.

Does your office operate on a need-to-know basis? Your millennial employees are probably not happy with that arrangement.

Workers usually aren’t offended if they’re not included in a company’s decision making – they know that’s your job. But they do resent being kept in the dark about the company’s plans and direction.

Employees, who endure too many surprises or can’t be sure what your business will look like in six months, begin to feel that you don’t trust them. Nobody does their best work for a boss or a business that doesn’t trust them with essential information.

Learning to manage people effectively can sometimes take a career – some would say longer, when it comes to millennials. Even then, your employees probably won’t love you for it. But if you keep their interests in mind while running your business, they just might love to work for you. Isn’t that the kind of company where you’d like to work too?

3. They want to learn something.

It’s rare these days for a worker to stick with the same company for their entire career, for many complicated reasons.

One surefire way to keep them, though, is to make sure that they’re learning new skills on the job. It’s better for the company because your staff is constantly improving its knowledge and skillset, and it’s better for the employee too.

Learning something new keeps them engaged, and they know that if and when they move onto a new job, your company will have made them a better employee. If your employees aren’t learning anything, they aren’t improving themselves, and they’re apt to go someplace where they can.

Related: This is How You Create the Ideal Millennial Workplace

4. They hate the open office concept.

For years now, more and more offices have switched to the open-office model, where employees share a communal workspace with small or nonexistent partitions between their desks. The theory is that this approach fosters communication, collaboration and transparency. But that isn’t how your millennial employees see it.

Chances are, millennials believe that you put them in an open office simply so that you could keep an eye on them. Again, this erodes trust.

Additionally, many staffers complain that the noise and distractions all around them in an open office hamper productivity. Nobody grows up hoping to work in a cube, or worse yet, around a table, like a kindergartener. And if you maintain a private office for yourself, they’ll resent you for it.

Related: Want to Understand Millennials? It’s Simpler Than You Think.

5. They want praise and a raise.

As managers/entrepreneurs, we often expect and demand that our teams will always strive to do their best work in order to share in the company’s success. And often, they do – at least at first.

But if millennials’ hard work, engagement and sacrifice isn’t rewarded, you’ll quickly catch them turning in the bare minimum. Bosses have tried all sorts of carrots and sticks to keep their employees stretching for success, but only two things really move the needle: praising quality work and raising compensation for top performers.

In a perfect world, millennials wouldn’t need encouragement to do their best. But in the real world, people get hooked on praise, and nothing motivates like more money. Don’t fight it, utilize it.

Related: Millennials Are Not the Only Ones Who Want Feedback

6. Nobody really loves their boss.

As the leader of your organization, you deserve your employees’ respect and you need their trust. Where many managers/entrepreneurs go wrong, though, is coveting their employees’ love and admiration, too.

No matter how fun you make your workplace or how deeply you involve yourself in your millennial workers’ lives, the fact remains that nobody loves their boss. And nobody wants to.

Your millennial employees need a leader with vision who is smart, fair, and encouraging. What they don’t need is a hero. If you need more love in your life, devote more time and energy to developing friendships and family. If you try to turn your employees into a family, they’ll respect you less for it. Help your workers to love what they do, not love who they work for.

Learning to manage people effectively can sometimes take a career – some would say longer, when it comes to millennials. Even then, your employees probably won’t love you for it. But if you keep their interests in mind while running your business, they just might love to work for you. Isn’t that the kind of company where you’d like to work too?

 

Entrepreneur.com | August 19, 2016 | Steven Kaufman

Your #Career : Millennials, This Is Why You Haven’t Been Promoted…Maybe we’re Entitled & Delusional. But, If you’re Ambitious but Stuck on Level 1, Below are 6 Possible Reasons. (Warning, Tough Love ahead.)

According to a recent millennial leadership survey from The Hartford, 80% of millennials see themselves as leaders today. Yet only 12% of Gen Y held management roles in 2013; and less than a third of The Hartford’s sample reported that they’re currently business leaders.

Free- Man with Two Fingers

Maybe we’re entitled and delusional. Or maybe, explained millennial expert and author of Becoming the Boss, Lindsey Pollak, we have a progressive understanding of what it means to be a leader. “Millennials believe they can lead from whatever position they’re in,” she said. We know we don’t need an official title to impact our organization.

But if millennials really are leading from behind, why aren’t we getting promoted?  If you’re ambitious but stuck on Level 1, below are six possible reasons. (Warning, tough love ahead.)

1. You overwork.

Slade Sundar, COO of Forte Interactive, Inc., observed that working 60-80 workweeks actually “devalues the work an employee does, because it shifts the measurement from results and quality to time and quantity.” When an employee’s work is measured simply by how much time she puts in, she seems cheaper and more expendable—“someone who is willing to do twice the work for half the salary.” Promoting her would thus ironically oppose the best interests of the company. As a result, over-dedicated employees are “rewarded” not with a promotion but with more work at the same pay.

On the other hand, one survey revealed that 71% of managers didn’t promote employees because they were unwilling to take on additional responsibilities. Jennifer Dulski, president and COO of Change.org, speculated that employees who volunteer to do work outside the scope of their roles are “the most likely to be promoted.”

When you’re considering how to balance managing your time with new responsibilities, ask yourself where you’ll be most able to demonstrate leadership and problem solving abilities. Sundar explained, “We don’t hire people to create widgets anymore, we hire people to solve problems. Widget Makers are expendable, Problem Solvers are not.” To get promoted, wrote Sundar, “you’ll need to prove you’re more than just a nose-to-the-grindstone type.”

 

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2. You’re incurious.

The least attractive quality in an employee—or anyone, really—is thinking you know everything.

If you’re prone to being a know-it-all, start asking questions. Famed Silicon Valley executive Guy Kawasaki blogged that the key to great schmoozing is to “Ask good questions, then shut up.” If you get others to talk instead, “Ironically, you’ll be remembered as an interesting person.”

Then do your homework—over and over again. Leadership is the “10,000 hours thing,” said Pollak. It requires “wanting to read and learn and be curious about the topic, loving what you’re talking about.” If you don’t know where to start, Pollak suggests, “Learn from watching people who are good at it. Take classes, learn public speaking, observe difficult conversations.” Curiosity is, at its core, a product of engagement.

If you start to feel bored by your investigation, that’s a sign you should pick another reign.

3. You’re agreeable.

I once had a boss whose confrontational communication style led several employees to leave the company. Noticing that these employees tended to be soft-spoken and acquiescent, I resolved to stand my ground in my new role. My boss admired that I (respectfully) challenged him, and he quickly identified me as “leadership potential”.

Statistics support my story: Researchers at the University of Notre Dame found that less agreeable employees earned an average of 18% more annuallythan their agreeable coworkers. Those who demonstrated more agreeable traits, by contrast, were less likely to receive promotions. Research also showsthat we tend to think agreeable men will make worse leaders.

Why?

Art Markman, Founding Director of the Program in the Human Dimensions of Organizations at the University of Texas at Austin, explains that “While some managers may want to surround themselves with people who obediently agree, most want those who will find the flaws in a plan before it is implemented.” Less agreeable people offer this needed skepticism.

If you tend toward people pleasing, Markman suggests considering potential flaws in ideas that come your way at work. Or internalize this: always agreeing doesn’t make you a good employee, or a good person for that matter.

4. You’re untrained.

Many millennials fail to advance because we don’t know what skills we lack. In The Hartford’s study, millennials least desired written and oral communications training—but employers consistently rank these skills as the ones millennials most need.

Determine what skills you need for the leadership role you seek. Then find a way to acquire them. David Goldin, the founder and CEO of Capify, toldBusiness Insider that millennials who want to be promoted should proactively seek assistance. “Show that you want to learn.”

Of course, employers also play a critical role in training their workforce. Markman said, “The most successful organizations are ones that promote learning throughout a career.” If you repeatedly request training and your organization doesn’t deliver, it may be time to let them go.

5. You’re clingy.

Employees often think that checking in with their supervisors constantly is conscientious (a skill paramount to success). In fact, it’s a sign of neuroticism, which is associated with compromised career success, emotional instabilityand lack of leadership potential. More immediately, incessantly checking in reflects insecurity and lack of self-sufficiency.

Some anxious employees, one study noted, use work to satisfy “unmet needs for love”. Managers can, in turn, find this clinginess “aversive and seek to distance themselves from the instigator.” In short, it’s the last thing you should do if you want to be promoted.

You might recognize this scenario: your boss hates when you don’t check in—“touch and go”, as some call it—but then complains that you can’t think for yourself. The solution is to outline exactly what you’re going to do. This requires preparation. Even if it’s a small task, think of it as a presentation. Schedule one meeting with your managers, present how you’re going to tackle this specific project/assignment, and get their approval on every bullet. Follow up explicitly confirming that you’ll do xyz. Then here’s the key part: don’t check in again until it’s done the way you agreed.

6. You’re alone.

If you’re not dying for your boss’s attention, you may suffer from the opposite problem. As an introvert, I convinced myself for years that I could manage my entire career alone. I eventually learned that lone wolfing isn’t sustainable. As Markman explained, “we are a fundamentally social species. We succeed primarily because of our ability to learn from others.”

I hesitated to get outside help because I was intimidated by the elusive “mentor” concept. I didn’t know how to get one, and I felt like I couldn’t request mentorship outright without spending money.

Pollak conceded that having one mentor is often unrealistic. “I think it’s too much pressure to ask someone to be my mentor,” she said. Markman, likewise, is wary of assigned mentors. “Mentorship is much more effective when it grows organically.”

Instead, Pollak prefers having a board of advisors and a collection of people who inspire her. “There are so many options to connect with people,” Pollak said. Markman advised, “Find time to go out for coffee… Ask questions. Find out what books they are reading. Get advice on how to handle difficult situations.” Many people can act as mentors without even knowing they serve that purpose for you.


Put concisely, here are some immediate actions you can take to advance your career:

  • Seek to understand and master your field and your role.
  • Stop punching the clock and start solving problems.
  • Evaluate the facts and defend your informed opinion.
  • Seek guidance and then demonstrate self-sufficiency.
  • Surround yourself with and learn from inspiring people.

“Believing you’re a leader is one thing,” said Pollak. “Acting like a leader is another.”

Ready to develop the daily habits you need to succeed? Sign up for my newsletter.

 

Forbes.com | May 13, 2016 | Caroline Beaton

 

Your #Career : 19 Changes to Make in your 20s to Set Yourself Up for Lifelong #Success … How you Spend your 20s is Hugely Important for Determining Who you’ll Become

In fact, one psychologist calls this time period the “defining decade,” since it sets the stage for the rest of your life.

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#Leadership : How To Let Go & Become The #Manager #Millennials Want…Like most Millennials, I Bristle at Command & Control. My Generation Expects a More Personal Interaction with #Management

As a manager, I’ve Struggled to Double as a Mentor to my Employees. I’ve felt, at times, confined in my formal role by unseen pressures that pervade any organization.

 

Robert Pirsig’s famous motorcycle treatise contains a lesson for managers who aspire to be better mentors (Credit: Public Domain)

Like most  Millennials, I bristle at command and control. My generation expects a more personal interaction with management. We want to confide in them our goals — whether we want to be promoted, transfer departments, enroll in graduate school, or leave to backpack Europe.

As a manager, I’ve struggled to double as a mentor to my employees. I’ve felt, at times, confined in my formal role by unseen pressures that pervade any organization.

Harvard psychologist Harry Levinson called this phenomenon the Great Jackass fallacy. The carrot-and-stick metaphor suggests employees are stubborn mules that need to be controlled.

I’ve asked myself how I can effortlessly shift between being a manager and being a mentor.

For me, the answer lies in a consistent mindfulness practice.

What is mindfulness?

Mindfulness is an open awareness of the present moment in which you observe whatever thoughts come to mind in a detached, nonjudgmental way. But it’s so much more than that.

Robert Pirsig captures its essence in Zen and the Art of Motorcycle Maintenance:

In a car, you’re always in a compartment, and because you’re used to it you don’t realize that through that car window everything you see is just more TV. You’re a passive observer and it is all moving by you boringly in a frame.

On a cycle the frame is gone. You’re completely in contact with it all. You’re in the scene, not just watching it anymore, and the sense of presence is overwhelming.

Millennials crave this collapse in distance, emphasizing people and their development more than today’s leaders who, at least to us, are focused exclusively on profit and personal reward.

Mindfulness has the power to tear down the walls that separate supervisors from their staff.

 

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What creates these walls in the first place?

The Arbinger Institute argues that self-deception is the underlying cause of all people problems.

Self-deception is not knowing you’re the cause of the problem.

When we feel the need to do something for someone else and choose not to, we betray ourselves and enter what Arbinger calls “the box.”

From inside the box, our view of others is distorted. We see people as objects available to advance our agendas. Their needs aren’t as legitimate as our own.

We also inflate our view of ourselves. We begin to justify our actions to protect the image we’re projecting to the world.

A manager, for example, might pride himself on always getting results. An underperforming employee, therefore, jeopardizes the outcome and is seen as a threat to his self-image.

Rather than consider his contribution to the problem, he uses a bevy of tactics to temporarily steer the employee back on track. But he fails to create any lasting change in the relationship.

How do we get out of the box?

We can’t “do” anything to get out of the box. Tweaking behavior isn’t enough.

Instead, a shift in mindset is required.

Meditation is a fantastic method for training the mind. A daily sitting practice cultivates the quality of mindfulness that Pirsig describes in his book.

 Researchers have found that mindfulness increases the capacity for perspective-taking.  This means that mindful managers are able to suspend their own thoughts and feelings while remaining fully present to those of their employees.

But certain managers are simply not able to shift perspectives.

“Millennials are used to much more fluidity in terms of role. There are moments of hierarchy and moments of parallelism,” explains Diane Musho Hamilton, author of Everything is Workable: A Zen Approach to Conflict Resolution. “It may be that other generations don’t have that flexibility.”

For those who want to increase their agility, Hamilton offers three suggestions:

    1. Identify the role shift when it’s happening
    2. Practice excellent listening skills
    3. Resolve all your issues related to power

The last one is a doozy. Hamilton says that it’s difficult for people in power to relinquish it, even momentarily. When they do, they’re put into a freefall. They don’t know what’s going to happen.

Yet, as a mentor, you have to be willing to be changed by interactions with your employees.

Cordelia Jensen sums it up well: “I think the most important quality of a mentor is that they are open to following students where they want to go, not always pushing their own agenda.”

 

Forbes.com | October 26, 2015 | Drew Hansen

 

#Leadership: 3 Reasons Being A Manager Is Overrated…Before you Start Dreaming about Stock Options & your Name on a Door Plaque, Here are a Few Downsides of Being Top Dog

Being a Boss Means that you’re Ultimately Accountable for the Output of your Team — for Better or Worse.

A statistic I stumbled across while researching a previous piece has been stuck in my head this week. According to Deloitte’s 2015 Millennial Survey, 53% of Millennials across the globe aspire to be senior leaders (up to and including the CEO) of the organization in which they currently work. Far be it from me to rain on anyone’s parade, but I have to wonder if these (likely) entry-level employees have any idea of what they’re really in for as they climb the ladder to the corner office.

 

Before you start dreaming about stock options and your name on a door plaque, here are a few downsides of being top dog:

The Buck Stops With You

With great power comes great quarterly expectations. Being a boss means that you’re ultimately accountable for the output of your team — for better or worse. While you look like a hero when those under you overdeliver, if your team comes up short, you’re the fall guy. As a manager, you don’t live and die based on your own efforts, but how well you’re able to motivate and manage the efforts of others. Your success is no longer directly within your control, instead it’s based on an aggregation of what those who work for you achieve, which can leave you feeling powerless instead of powerful.

You’ll Be Dealing With Drama

If you’ve never aspired to go into politics or to work in a daycare, perhaps being a manager isn’t for you.  Immersing yourself in uncomfortable interpersonal situations that call for outstanding tact will become a significant portion of your workload. You will have to do performance appraisals of your subordinates and find the most constructive way to provide negative feedback on a subpar work effort. You’ll have to terminate employees and some of them might not go quietly or graciously. You’ll have to mediate petty conflict between team members without seeming to play favorites. You’ll have to switch up your communication style based on which employee you’re talking to and figure out the best way to motivate a group of individuals who may not have the same goals and definitely won’t respond to the same incentives.

 

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You’re No Longer A Doer

Ironically enough, once you’re a manager, you’ll be doing a lot less of the type of work that got you promoted to that level. You may love being a designer, but once you’re leading a team of designers, your focus shifts from figuring out the best way to create visually appealing and intuitive experiences across various media to how best to manage other people who are doing that and how to effectively allocate your own limited time. If you find fulfillment in getting your hands dirty with the daily intricacies of your work (be that teaching, coding, number crunching, etc.), a managerial role might feel oddly empty — you’ve been rewarded for all your good work by no longer getting to do that work. As Hootsuite CEO Ryan Holmes notes, most companies don’t have a clear career trajectory in place to advance and reward employees who are specialists in their jobs but not interested in or suited for management roles:

What’s missing, not just in the tech world but across the board, is a dedicated track—complete with titles, incremental pay raises and true upward potential—for exceptional performers who aren’t keen on managing people. These are the experts within an organization who have amassed a unique body of knowledge and who continually push their company to perform better. They may be leaders, but they lead by example, not by mandate. They inspire co-workers around them with their singular contributions rather than through direct instruction.

The Bottom Line?

There’s another statistic within the same Deloitte survey that’s also worth pondering and might shed a little more light on Millennials’ managerial aspirations. According to survey findings, only 28% of Millennials feel that their current job takes full advantage of their skill set. Looked at through this lens, the urge to be the boss may be less about grabbing the brass ring and more about feeling that moving up the corporate ladder is where greater autonomy and freedom lies. That might not be a accurate assumption, but it’s a very understandable one.

Learn more about my work and connect with me on Twitter.

 

Forbes.com | June 11, 2015 | J. Maureen Henderson