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#Leadership : 7 Small Gestures #Managers Can Make That Will Go a Long Way…If you Really Want to Be a Great #Boss , Here are a Few Effortless Moves that can Really Pay Off.

Being a manager means taking on a world of responsibility and juggling people, projects, and deadlines.But if you really want to be a great boss, here are a few effortless moves that can really pay off.

1. Say thank you

Most workers are used to being thanked for going above and beyond on the job, whether it’s staying late to finish a project or jumping in to tackle an emergency that pops up over the weekend. But sometimes, it helps to acknowledge the effort your workers put in on a daily basis, even when all they really are doing is tackling their basic responsibilities. Saying thank you here and there sends the message that you value your workers and appreciate their contributions — even those who are fairly run-of-the-mill.

2. Be flexible

As a boss, it’s natural to want to maintain a certain workflow and uphold a certain schedule. But a little flexibility with your workers is a great way to attain their respect and gratitude. The next time an employee asks to leave early for an appointment or to work remotely for a day to oversee a home repair, say yes, and do so graciously. This shows people that you trust them and respect the fact that they have lives outside the office.

3. Ask employees about their lives

Speaking of lives outside the office, it’s always nice occasionally to ask your workers about the things that are important to them in their personal lives. If you know an employee’s son has been applying to colleges, ask how the process is going. If you have a worker whose daughter broke her leg at soccer practice, follow up on her recovery. These simple inquiries won’t take up more than 30 seconds of your time, but they’ll show your team members that you’re thinking of them.

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4. Offer feedback in person, not over email

As a manager, it’s your job to provide constructive criticism so that your employees can learn from their mistakes and boost their performance. But if you’re going to take the time to offer that feedback, do so face to face rather than over email. Though email might be quicker, it doesn’t convey tone, and therefore, your words might seem harsher on screen than in person. You’re better off taking 15 minutes out of your day, having a brief sit-down, and talking things out.

5. Splurge for refreshments

Meetings are a part of life in most office environments. An easy way to sweeten the deal is to provide refreshments on occasion, whether it’s a jug of coffee or a box of fresh cookies from the downstairs bakery. You don’t need to get fancy, spend a fortune, or do it all the time — but sporadic treats give workers a little something to look forward to.

6. Acknowledge work anniversaries

In today’s job-hopping age, it’s not unusual for workers to jump ship frequently. So if you have employees who have been with the company for a notable amount of time, it never hurts to send a group email acknowledging those milestones. Those whose anniversaries are recognized will feel important and appreciated, which will help motivate them to stay on board.

7. Have an open-door policy

Most bosses are busy people. But if you make it clear that you’re willing to carve out time for your employees, they’re going to appreciate the gesture. Encouraging your workers to come to you with issues or suggestions will not only make them feel more at ease, but help you earn their trust. And that’s certainly a winning formula.

Sometimes, all it takes is a low-key gesture to boost employee morale. Incorporate these suggestions and your workers no doubt will come to reciprocate in other ways.

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GlassDoor.com | June 6, 2018 | Posted by 

 

 

#Leadership : The Self-Driven Manager’s Guide to Leadership…I’ve often Found that Self-Driven People make Good Leaders. After all, They usually are Harder on Themselves than anyone Else Could Ever Be, Which Drives them Towards Success.

Because of this, they act as their own accountability partners and they rarely need to be pushed. They also are not afraid of hard work; perfection must be reached, regardless of the hours. While self-drivers possess many qualities that help them climb the management ladder, they also might struggle when leading people who operate from different motivators.

Free- Stones stacked on each other

Here are three keys for self-driven leaders to remember:

1. There is no such thing as perfect.

For the self-driven leader, it’s not uncommon for them to demand perfection from themselves. The target is a benchmark that is impossibly lofty, but as a high achiever, you sometimes manage to reach it. The problem is when you try to hold your team to the same stringent standards as you do for yourself. People are never perfect. To err is human.

When perfectionists expect their teams to approach goals with the same degree of precision, the employees are doomed to never meet expectations. Not only that, this type of leader will tend to get annoyed by even the most inconsequential imperfections, causing enormous frustration.

Related: How Leaders Can Best Manage Conflict Within Their Teams

Does this mean that lowering expectations is the answer? Not necessarily. It’s a combination of choosing what to focus on and looking past stylistic differences. The perfectionist by definition wants everything to be just right. This can result in focusing too much attention towards what isn’t going right — even if it is not a key result area of your business. While you should not ignore an important constraint, ask yourself if it’s really where your attention should be concentrated. If not, focusing on the bigger picture can help you steer your team in the right direction.

Shifting emphasis away from the minor imperfections also can give your team more leeway to operate within their own style preferences versus strictly adopting yours. This can be tremendously valuable in not only getting the most out of each individual team member, but also in the discovery of better approaches you otherwise might not have pursued.

 

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2. Your drivers may differ from your team’s.

One aspect self-driven leaders often share is that they know exactly where they want to go and are in a hurry to get there. Whether it’s a big promotion, an income target or a juicy assignment — your motivators are clear and compelling. While this surely works for you, it’s very likely your team is going to be comprised of individuals with lots of other drivers. Great leaders don’t operate under a one style fits all model. They get to know the team first and work with each individual to put together a mutually beneficial plan.

Related: 10 Insights on Building, Motivating and Managing an Exceptional Team

3. Others may need your ability to push yourself.

One of the reasons some people rise up the ranks faster than others is because they are naturally able to grasp concepts quickly and apply them without much supervision. These individuals are able to produce prodigious results, whether their leader is exceptional or not. They are successful and have been promoted in many ways because they can operate largely in a self-sufficient manner. Through years of experience, these individuals have learned how to motivate themselves.

Upon being asked to lead others, these individuals can become frustrated that their teams do not have the same skill sets. This should not be mistaken for either a lack of effort or disinterest. It’s more likely they need someone to help hold them accountable. They require the occasional nudge, pat on the back or kick in the rear. Gradually, they can reach a level of greater self-sufficiency, but it needs to be coached, learned and practiced.

Related: 4 Smart Strategies for Managing a Small Team

The best leaders have the ability to relate to each member of their team, regardless of their diversity. Remembering that every member is unique — and allowing for such differences — can help determine whether you become a great versus good organization.

 

Entrepreneur.com | August 15, 2016 | Marty Fukuda

 

Your #Career : 5 Signs That You’re Meant to Be a Manager…Do you Feel Destined for the Big Time? Have Middle-Management Written All Over You? Or Perhaps just Want your Underlings to Lovingly Refer to you as Mr. Manager? If so, you Might be Ready for Management, or a Leadership Position in your Company or Organization.

While we all take the occasional shot at our leaders or managers — just look at the way we discuss our political leaders, or many CEOs and business leaders, for example — it takes considerable effort to make it to the top of a big organization. Often, we only think of our bosses or superiors as incompetent buffoons or narcissists who were born to make our lives a living hell. But it’s important to realize that they’re there for a reason, and in most cases, they’ve worked very hard and demonstrated that they are capable of handling the responsibilities of a management role.

question mark signs painted on a asphalt road surface

Perhaps you feel that you are too? The question is, how can you tell that you’re ready for management or a leadership position?

There are some sure-fire signs: you can do your job with incredible ease, for example. Or, maybe you’ve already assumed a role as a leader, and now want a better title and salary to go along with it? It’s never really a bad time to fight for more recognition and compensation, but you want to be sure you’re ready for more responsibility before gunning for the top.

Here are five signs you’re destined for management.

1. You demonstrate management and leadership skills

As previously mentioned, perhaps you’ve already assumed the role as a natural leader in your company. Your co-workers respect and like you, and you’re able to take charge when things need to get done. You step up and volunteer for tough assignments, and aren’t afraid to engage directly with managers and company leadership. This shows that you’re one of them — and are ready to take the next step up the company ladder.

 

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2. You take ownership

When you start thinking in different terms — as in, “mine” becomes “ours,” for example — it’s a sign that you’re invested in your company or organization, and ready to take the next step. If you actually feel that your success is, in turn, a success for your team or company, then you’re starting to think like a manager. You take responsibility for your co-workers or subordinates and make it your personal mission to make sure they succeed.

3. You crush expectations

This probably should be step number one on the ladder to management: You need to make sure you’re not only accomplishing the tasks that are set out for you (whatever those may be), but that you’re crushing expectations. Whether you’re an account executive or a dishwasher, you should strive to be the best there is, and always look for ways to improve, make your process more efficient, and lift your equals up along with you. Take charge, but start with your immediate responsibilities.

4. You’re proactive

A manager or leader sees problems coming down the pipe before they arrive, and takes the necessary steps to curb the impacts. Being proactive can mean any number of things — be it showing up early to prepare for a big meeting, or trying out new software programs that can help save your team time and money. The point is, you’re starting to think like a chess player: three moves ahead. You see the big picture and are planning well in advance of encroaching problems.

5. You foster respect

We’ve touched on this a couple of times, but one of the most important things a manager or leader can do is to foster respect between employees. That means that you not only respect those who you work with (including those under you), but that they respect you, and listen to and take you seriously. It’s also about finding common ground and making sure your employees respect each other, and are able to accomplish their tasks efficiently.

Find a way to create a respectful work culture, and you’ll be well on your way to the C-suite in no time.

Follow Sam on Facebook and Twitter @SliceOfGinger

CheatSheet.com | May 18, 2016 | Sam Elliott

Your #Career : How To Know Which Skills To Develop At Each Stage Of Your Career….By Mid-Career, the Hard Skills that Got you the Job Won’t Be the Ones That Get you Promoted.

At the start of your career, chances are good that you’ll be hired primarily for your “hard skills”—the stuff you know that’s relevant for the job. When you’re fresh out of college or even a few years into your career, things like what software you’ve mastered, the knowledge you’ve picked up during internships and in school, and your other technical credentials really matter.

Free- Office Works

But what no one quite tells you is that while you might’ve been initially hired for those hard skills, they gradually matter less. The further you get in your career, the less you’ll be evaluated on those same skills—and this is especially important once you reach your mid-career point. Why? Because the hard skills that got you the job won’t be the ones that get you promoted.

Now that’s not to say that improving your technical skills isn’t important. You should get better and faster at whatever your craft is over the course of your career, whether that’s coding, designing, researching, or something else. But if that’s the only area you improve in, you may find advancement more elusive than you’d expected. Improving your technical skills may be enough to get you promoted from level one to two, or coordinator to associate, but to advance higher, you’ll have to show improvement in other areas as well.

SHIFT TOWARD SOFT SKILLS . . .

So how do you do that? It starts with knowing what really counts when it comes to advancement at each stage of your career. While every role is different, the secret is to progressively invest more in your “soft skills”—your ability to get things done, your leadership abilities, and your likability at work (like it or not).

To get started—and no matter where you are in your present career—take a minute to assess where you stand in each of these categories:

The further you climb, the more decisive these traits will become. Maybe you have a few of them under your belt but could brush up on others. Now that you know what you’re up against, it’s time to take action. Here’s a game plan for growing your soft skills:

1. Self assess. Taking stock of your recent work and workplace habits, which areas do you feel strongest in? Weakest in? Which do you believe is most crucial to prioritize now, and why? Knowing the answers to these questions will be important for framing your conversation with your manager in the next step.

2. Discuss with your manager. Now it’s time to get on the same page. Work with your boss to determine what’s most important for you to learn now versus in the future: How much weight does your manager give to growing in these areas? And do you agree? What can you expect to happen when you show growth in these areas? Try to get specific about what you’re being evaluated on at each level. Your responsibilities may look different at various career stages, so make sure you understand any internal “career ladders” available to you, and how these map to your strengths and areas of development.

3. Explore ways of growing these softer skills in your current job. And that growth may be closer at hand than you think. What opportunities for collaboration and leadership might already exist? What are some avenues for taking on more responsibility in these areas? Brainstorm opportunities and check in with your manager on them. You’ll want her support to take on new things, and to keep an eye on the progress you’re making.

. . . WITHOUT LOSING SIGHT OF THE HARD ONES

What if your manager says you still need to improve your technical skills?

If you find that your manager is focusing on the technical skills even while you’re trying to bulk up on soft ones, this could mean two things: Either you’re still at junior level and need to grow in the basics (which is normal at the beginning of your career), or, if you’re mid-career and still getting this feedback, you may be at a company that values technical skills over people skills when it comes to promotions.

If that’s the case, you might find that the higher you go in a company like that, the less you enjoy the people who surround you. Consider whether that view (and company!) is a good match for you. Perhaps you’d be better off finding a different company that values your soft skills as much as you do.

 

FastCompany.com | April 29, 2016 | XIMENA VENGOECHEA

#Leadership : 5 Signs Your Leadership Style Is Too Soft…There’s Huge Pressure on Leaders to Keep Employees Engaged & Inspired & to Create Workplaces that are Fun & Fulfilling. But Sometimes these Initiatives Go too Far & Bottom-Line Business Results Suffer.

There’s huge pressure on leaders to keep employees engaged and inspired and to create workplaces that are fun and fulfilling. But sometimes these initiatives go too far and bottom-line business results suffer. Leaders turn overly soft and are so focused on making people happy that they forget to help employees be productive and efficient.

Free- Focus on Work

There are four fundamental leadership styles: Diplomat, Pragmatist, Idealist and Steward. Leaders can be effective or ineffective within each of these four styles, but one style in particular is at the greatest risk of being too soft—the Diplomat. (There’s a leadership styles assessment to determine your own style.)

Diplomats prize interpersonal harmony. These leaders are kind, social, and giving, and typically build deep personal bonds with their employees. They’re often known for being able to resolve conflicts peacefully (and for avoiding conflicts in the first place). Working for Diplomats has been described as being more fun and social than working for other types of leaders. Diplomats put less emphasis on challenging their employees, focusing instead on putting their people in positions that leverage their strengths so they can reliably achieve success. And traditional measures of employee satisfaction are often very high for Diplomats.

As a leader you don’t ever want to stop focusing on inspiring and engaging your employees. But you do want to ensure that all the deep emotional connections you build with your employees and the level of challenge you create translate into exceptional bottom-line results. Pay attention to the warning signs, be engaging but not too accommodating, and you should achieve great success.

Working for a boss with a Diplomat leadership style can be an amazing experience. (Read more about all the leadership styles in my Forbes article“Which Of These 4 Leadership Styles Are You?”) But if any of the Diplomat characteristics sound similar to your leadership style, you want to make sure you don’t go to extremes. Here are five signs that your leadership style has become too yielding…

1. A 5-Minute Conversation Turns Into 50 Minutes

Imagine you give an employee a highly specific bit of constructive feedback (e.g. “this report is too long, shave off 1,000 words”). It’s the kind of feedback that requires no more of a response than “I got it, I’ll fix it now.” Now imagine that even though the feedback conversation should be done within 5 minutes, you find yourself engaged in a lengthy conversation with the employee about why they fell short, how that makes them feel, and why you’re somehow to blame for their mistakes.

Has that ever happened to you? If the answer is yes, that’s a good sign that you’ve become too appeasing. It’s good to encourage dialogue with your employees and it’s great when they feel comfortable sharing. But when employees believe they can talk themselves out of being criticized or held accountable, that’s a problem.

There are times when an employee just needs to say “I’m sorry. I messed up. I’ll fix it immediately.” That’s not indicative of a dictatorial environment; it’s usually just a sign of an efficient and accountable operation. There are some conversations that should be five minutes and done. So when you regularly feel like five-minute conversations are turning into 50-minute therapy sessions, that’s a strong sign that you’ve moved from approachable to acquiescent.

 

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2. Your Meetings Get Off Topic And Take Too Longg

Have you ever been in one of those meetings where a few of the big personalities just dominate the conversation? They talk louder than everyone else, including you. All you hear are their thoughts, their ideas, their yeas and their nays. The quieter employees feel totally shut out from participating. And even when you try to rein them in, they manage to barge right through and keep dominating.

Ideally meetings are value-adding forums where all invitees participate. Isn’t that why you called all those people into the meeting in the first place? Yet, when we struggle to control the loudmouths, when they don’t respect our authority (formal or otherwise), it’s a sign that we’re not being forceful or commanding enough.

Of course people should talk. Intense conversations can signal a healthy team. But there still needs to be someone in the room with enough power to keep the conversation on track, on time and thoroughly professional.

3. You Regularly Mediate Employee Conflicts (Instead Of Employees Solving Issues Themselves)

It’s troubling when a leader is regularly sucked into employee conflicts. In an ideal world, employees would act like adults and resolve conflicts themselves, reserving the boss-as-mediator for only the most serious issues. But when a leader has become too accommodating, employees quickly figure out that they plead their case to the boss and the boss will intervene on their behalf. It’s actually quite similar to the games that our kids play; whether it’s “ma, he’s looking at me funny” or playing one parent off another.

When the leader has a no-nonsense, ‘suck-it-up’ reputation, these manipulations are rare. But when the leader is seen as overly accommodating or appeasing, these games will be a frequent occurrence.

4. You See The Same Problem Multiple Times

There isn’t an organization on the planet that doesn’t have employees who make mistakes. That’s the price of doing business. But when you see employees making the same mistakes again and again, that’s often a sign that they haven’t gotten the message that they need to improve. And that’s often the result of employees believing that their gentle leader won’t really follow through on enforcing consequences.

I’m not suggesting that leaders move to the opposite extreme, where employees are risk-averse and paralyzed by fear of being fired. That’s every bit as damaging. Rather, the effective leader will find the middle ground of mistakes may be inevitable, but we all must strive to avoid making the same mistake repeatedly. Employees need to know if they don’t take their mistakes seriously, and work diligently and earnestly to improve, the consequences will be more than just a leader’s look of disappointment.

5. Employees Aren’t Learning New Things

One of the biggest leadership tests is: are your people learning new things? Because if they’re not, they’re not growing and developing and it’s a likely sign that your leadership style is too soft.

Making sure that people learn really isn’t that difficult. Once a month ask your people “Hey, what’s something you’re better at now than you were last month?” If they don’t have an answer, follow up with questions such as, “What would you like to get better at this next month?” and “What new skills are you going to have to develop this next year to reach your big goals?”

Give your people HARD Goals that challenge them and push them outside of their comfort zone and let them know that you believe they can do it. What’s interesting to think about is when you ask leaders, “What were the most significant goals you’ve ever achieved in your life, were they easy, or were they hard? The answer is always hard. And yet, those same leaders give employees too easy goals that are achievable and realistic and then wonder where the greatness is.

The best goals are not the ones that sit totally within your comfort zone. The best goals activate the brain and get the most neural activity going in a positive way. These are the goals that are 20 to 30 percent outside of your comfort zone, where you can look back on that goal and say, “Honestly, I wasn’t even totally sure I could pull that off. It was a doozy, but I’ll tell you what, I learned a ton.”

Conclusion

As a leader you don’t ever want to stop focusing on inspiring and engaging your employees. But you do want to ensure that all the deep emotional connections you build with your employees and the level of challenge you create translate into exceptional bottom-line results. Pay attention to the warning signs, be engaging but not too accommodating, and you should achieve great success.

Mark Murphy is a NY Times bestselling author, founder of Leadership IQ, aleadership training speaker and creator of the leadership styles assessment.

 

Forbes.com | February 11, 2016 | Mark Murphy