#Strategy : Former FBI Hostage-Negotiation Trainer Shares 6 Tricks for Getting People to Do What you Want…When you’re Trying to Persuade People, more Often than Not they Feel you’re Being Pushy. When you Focus on Influencing Them, They’re much Less Defensive & Open to Hearing What you Have to Say.
Mark Goulston spent two years role-playing for a living. He’d pretend to be a suicidal policeman, holding a gun to his neck, threatening to take his own life. His job was to challenge his audience — a room full of FBI agents and police officers — to talk him out of it. “In the end, I always […]
