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#Leadership : #WorkPlace – All your #CoWorkers’ Weird Behavior, Explained…. A Psychologist Breaks Down the Three Factors that Drive most People’s Actions. Understand These, and your Colleagues’ Behavior Won’t Seem so Puzzling.

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Succeeding at work requires understanding other people’s actions and the motivations behind them: Did your colleague intentionally word her email in a way meant to undermine your credibility? Did your client fail to call back because he’s thinking of using another supplier? Did your boss pass you in the hallway without smiling because she’s angry at something you said in your last meeting?

There’s a good chance that, without realizing it, you habitually choose a particular type of explanation for other people’s behavior. And the one you tend to choose matters, because it determines how you react. If you misdiagnose the cause of someone’s actions, you run the risk of doing something that could make a situation worse. To avoid that, it helps to understand the primary factors that drive most people’s actions. Here are the top three worth thinking about anytime you’re puzzling over something a colleague might’ve done or said, and determining how best to respond.

Related: How these 4 different personality types find motivation

1. TRAITS

This is arguably the most common factor people use when thinking about other people’s behavior. A trait is a stable tendency someone displays in their interactions with the world. Many (but not all) of these traits reflect personality characteristics that guide people’s choices and actions. For example, you may assume your colleague said something to undercut your credibility because you know her to be manipulative. This tendency of hers corresponds to the common personality characteristic of Machiavellianism, which reflects the degree to which individuals try to manipulate others for their own gain.

Yet despite how often we use traits to explain others’ behaviors, psychological studies generally suggest that personality characteristics account for only around 20%–30% of differences in individuals’ behavior (and the real world, of course, is even messier than controlled studies). That means you probably need to look beyond traits to understand what other people are doing and why they’re doing it.

Related: These personality tests found things out that only my mom knows

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What Skill Sets do You have to be ‘Sharpened’ ?

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2. SITUATIONS

Situational circumstances play a big role in what people do and don’t do. So when you’re trying to evaluate what a coworker has done, you also need to think about the context in which they’ve done it. Suppose you left two messages for a client who hasn’t called you back. See if there’s anything you know about that client’s work that might help you figure out what’s going on. You might notice, for instance, that it’s toward the end of their fiscal year, and so they may be dealing with budgets.

Considering the context might sound like an easy or obvious thing to do, but our tendency to interpret events based on personality traits can make situational factors hard to see. To help you out, imagine yourself in the other person’s shoes for a moment: What might be going on around you that would lead you to act as that person did? Even if you can’t diagnose their behavior accurately this way, it may help you avoid assuming that the primary reason for their action was a trait.

3. GOALS

The third big determinant of someone’s actions is their current goals. Most of us overestimate our own impact on people’s behavior. As a result, we assume that we ourselves somehow figure into the explanation for why somebody’s acting in a particular way, when in reality we don’t. It’s much more likely they have some other goal in mind that’s driving what they do.

For example, your boss may have passed you in the hallway without smiling because she’s late for a meeting with a senior executive. She is isn’t angry at you for some prior comment (a situation), and she isn’t generally a cold person (a trait); she’s just mentally preparing for her next meeting (a goal) while on the run. So before jumping to conclusions about someone’s behavior, ask yourself what goals might lead them to act as they did.

As a general strategy, it’s smart to mentally cycle through the traits, situations, and goals that might be motivating your coworkers’ perplexing behavior. The more possibilities you consider, the better prepared you’ll be to respond effectively.

FastCompany.com | 08.01.18 | THE SCIENCE OF WORK

Your #Career : What To Do When A #Coworker Has It In For You…Whether They Just Don’t Like You or They’re Engaging in Sabotage, you Need to Deal with a Difficult CoWorker. Here’s How to Prepare for a Resolution.

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A surprising number of people just don’t get along at the office. Surprised?

Recent research by The Creative Group found that nearly one-third of executives surveyed have had someone try to make them look bad on the job. This type of behavior can range from pointing out someone’s mistake to copying a coworker’s manager on an email criticizing a project the person worked on. In fact, April has actually been declared Workplace Conflict Awareness Month.

Sometimes, workplace relationships can be complex and confusing. Personality types combined with competitiveness and the desire to protect “territory,” in the professional sense of the word, can combine and create strange behavior. But what do you do when you encounter a coworker who just seems to have it in for you?

“It happens more often than you think,” says New York City-based executive coach Shefali Raina. And the negative behavior may range from simply being adversarial to full-on sabotage. To counter such a difficult coworker requires a combination of strategy and skill.

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FACT-CHECK THE SITUATION

The first step, Raina says, is to try to keep your emotions in check—and fact-check the situation. Having conflict with a coworker, especially if you feel you’re being treated unfairly, can be upsetting. But if you make assumptions about a situation or get angry over a miscommunication, you’re going to exacerbate the situation, she says.

“Ensure that your perception that the coworker dislikes you or is sabotaging you is factual and not imagined by you. Our brains have an incredible ability to create stories and connect the dots based on inadequate facts, so it is equally possible that the truth is something else and we are taking it too personally,” she says. Look at the facts objectively so you take the best next steps.

SHARE THEIR PERSPECTIVE

Sometimes, you can understand another person better if you put yourself in their shoes, says Diane Domeyer, executive director of Menlo Park, California-based The Creative Group, a division of Robert Half International. “Some professionals, especially those in competitive fields, may feel pressure to set themselves apart from their peers to get ahead. Putting others down or taking credit for a teammate’s work may make them think they’ll be seen in a better light,” she says.

Consider your teammate’s motivation with empathy. Are you a newcomer who might be a threat? Did you recently get a promotion the individual wanted? Think about why the coworker may be acting like an adversary.

DON’T RETALIATE

Getting into a tit-for-tat with your coworker isn’t going to do anyone any good. Avoid responding in the heat of the moment, Domeyer says. Wait until you are calm to start a discussion and always speak with an even, polite tone so the situation doesn’t escalate.

MAKE THE CALL

What happens next depends on where you land after you’ve gathered facts and objectively evaluated them. Domeyer says that TCG’s research found that 41% of respondents thought it was best to confront the individual directly, while 40% thought it was best to engage a supervisor.

What you should do really depends on whether you’re dealing with someone who dislikes or is threatened by you versus someone who is actively trying to undermine you or derail your career, Raina says. If the former, it may be a good idea to handle the situation on your own. If the latter—or if you’ve tried to confront the individual and it didn’t work or made the behavior worse—then you may need to engage your supervisor. However, if you can show that you tried to fix the issue on your own, that may show your boss that you made the effort to solve the problem first.

ENGAGE IN RESPECTFUL CONFRONTATION

If you’re dealing with garden-variety jealousy or pettiness, engaging in “respectful confrontation” is usually the way to go, says human resources consultant Cornelia Gamlem, president of The GEMS Group, Ltd. in Albuquerque, New Mexico, and coauthor of The Essential Workplace Conflict Handbook. When you’re sure you’re calm enough to not let the situation get heated, choose a time when you can have a private conversation with the individual who seems to be causing the problem. Using non-threatening language, state your concern over the tension or behavior the person is exhibiting. Remain respectful and continue to frame the conversation in terms of what you need or is causing concern, she says.

“It’s kind of hard to keep punching back if somebody’s sitting there saying, ‘Okay, I hear what you’re saying, but let’s take the time to really talk about what’s at the root of the problem,’” she says. Sometimes, people just want to be heard. Such respectful confrontation can help you both get to the heart of what’s bothering you.

BRING IN REINFORCEMENTS

If the situation has the potential to be career damaging, document as much as you can and get help. “If there has been real sabotage, for example, you lost an opportunity or someone damaged your work or your reputation, confront it fearlessly and non-emotionally. In my experience, a coworker with a sabotage mind-set will not stop the sabotage if they feel they will get away with it,” Raina says. Bringing in a supervisor or HR person elevates the situation and can help you resolve it quicker.

Sometimes, you’ll need to accept that some people just won’t like you. But when a difference in personalities or styles becomes adversarial, career  damaging, or prevents you from getting your work done, taking quick, decisive action is critical to mitigating potential damage.

FastCompany.com | April 11, 2018 | Gwen Moran 

#Leadership : Team Building; 5 Understandable Reasons Why Your Co-workers Are on Your Nerves…We, in General, Tend to Attribute our Actions as the Cause for other Events or Reactions Happening. Often This is Not the Case.

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While we all have good days and bad days, some people seem to be more difficult on a regular basis than others.

Free- Stones stacked on each other

Sometimes this seems to just be who they are from a personality point of view. They have a rather negative mindset. They’re grumpy. They don’t smile much and just have a dark cloud that follows them around. Then there are others, who recently seem more touchy and easily offended than they usually are. Their moodiness can be confusing to others and offensive as well.

As a psychologist, I tend to notice how many people attribute others’ behavior and reactions (or even general life events) to their own actions. That is, we, in general, tend to attribute our actions as the cause for other events or reactions happening. Often this is not the case.

Instead, frame your response in the sense of “It seems…” or “I’ve noticed…,” which makes your comment a bit softer. Then ask a question that communicates your concern for them, such as “Are you okay?”

In fact, there is fairly good research showing that people tend to over attribute their influence on the world around them and even their own lives. By the way, this is the basis of superstitions – developing a habit of wearing the same shirt, jeans and sitting in the same place that you did when your team won a big game, hoping it will bring luck, and they’ll win again.

While I’m usually an advocate for individuals taking a look at their own behavior and accepting responsibility for their actions, in this case, I actually believe it’s best to put ourselves and our actions at the back of the line with regards to the potential reasons why our co-workers may seem prickly and easily offended.

Here are some alternative reasons to explore why your colleague may seem rather testy and annoyed.

1. They may not feel well.
Often people become surlier when they don’t feel well physically. This can come from lack of sleep, a medical issue they’re dealing with or chronic pain. It may be that they have started to struggle with migraines, lower back pain or some other issue. Many employees don’t talk about how they feel physically; and so, those of us around them don’t really know that they don’t feel well.

 

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2. They may have issues going on in their personal life.

When we are dealing with stressful issues in our life, the emotional resources demanded to deal with these issues is significant, and we get worn out. Again, many people won’t share their personal issues; especially, if they are not asked about them. So there may be something going on in the background of your colleague’s life that you don’t know about.

This could include relationship difficulties, struggles with their children or adolescents, financial pressures or extended family issues. When we feel pressed in our personal life, many of us become more annoyed at work in response to what would otherwise be a normal demand.

3. They may feel anxious or fearful.
Irritability, a mild form of being angry or upset, can be a cover for other underlying thoughts and emotions. In our culture, many people have been taught – either directly or indirectly — that it’s not appropriate to express negative feelings. Therefore, they try to keep those feelings inside. Two of these common feelings is anxiety and fear. Our culture has shaped most of us to believe that it’s not acceptable to be anxious or fearful. Therefore, we tend to suppress our feelings, and the anxiety is expressed through being prickly and grouchy in response to other people.

4. They may be frustrated.
Sometimes people become crabby when they’re frustrated either with their life, their job or some specific issue going on at work. Frustrated is an interesting word because it is used in two different ways in our culture.

In many settings, when someone is frustrated, it is a nice way of saying they are a little bit angry. The other meaning of frustrated is to feel blocked – like you can’t reach the goal you are trying to achieve. Frustration can lead us to negatively react to any situation, regardless of whether it’s directly related to the issue about which we are frustrated. That is, we react in a quick-tempered manner to a situation that’s not directly related to what we are frustrated about.

5. They may not feel valued.
When employees don’t feel valued, either by their supervisor, management or their colleagues, a common response is for them to become increasingly irritable, moody and easily offended. One type of frustration is when we believe our colleagues should value what we do and contribute, but we don’t seem to hear much positive feedback.

In our work with the 5 Languages of Appreciation, we help individuals identify their primary language of appreciation; that is, the way in which they prefer to receive appreciation. Interestingly, we also found that employees are most easily offended when a message is sent – unintentionally — via their primary language that hurts them in some way.

For example, people who value verbal praise are also quite sensitive to any critique or criticism. And those who value quality time are easily offended when they feel left out.

How should you respond?
While it is helpful to know possible reasons for the surliness of your colleagues, the question remains: What should I do?

A helpful response may be: I’ve noticed that you seem somewhat more easily annoyed recently. Are you okay? Is there anything going on that would be helpful for me to know about?

Conversely, it is not helpful to be accusatory or speak in a factual tone of voice, saying something like: You have been incredibly grouchy lately. What’s up with that?

Instead, frame your response in the sense of “It seems…” or “I’ve noticed…,” which makes your comment a bit softer. Then ask a question that communicates your concern for them, such as “Are you okay?”

Be forewarned, you may or may not get a positive response – especially immediately. Try not to react in a defensive or antagonistic way. In fact, what often happens is a colleague will come back to you later and explain what’s going on after they have thought about your inquiry and concern for them.

 

Entrepreneur.com  | July 15, 2016 | Paul White, Psychologist, Speaker, Trainer

#Leadership : What To Do When You Catch A Liar…Research Shows we Can only Spot a Liar 53% of the Time. Learn How to Handle that Tricky Moment When you Catch a Liar in the Act.

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It’s a hard fact to accept, but your friends and coworkers lie to you regularly. The real challenge lies in how you respond once you catch someone in the act.

Fear

“I’m not upset that you lied to me, I’m upset that from now on I can’t believe you.”
– Friedrich Nietzsche

Even though most people lie a lot–roughly two to three times during a ten-minute conversation, studies show–you don’t catch them nearly as often as you might think. Researchers from the University of California analyzed the results of 253 studies and found that we only spot about half the lies we’re told (53% to be exact). In other words, we’re about as likely to identify a lie as we are to win a coin toss.

The scary thing is that people who are trained in detecting deception–judges, customs agents, law enforcement officers, and even CIA agents–don’t fare much better. They can only spot a lie about 60% of the time.

When you do catch someone lying to you, it’s usually a real whopper. These are the kinds of lies that are so insulting to be the recipient that it’s hard to think straight. In these moments, you want to keep the conversation constructive, without letting the liar off the hook, which is a difficult thing to pull off.

 

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And what about the times when you have a nagging sense that you’re being lied to but aren’t certain and don’t want to come across as paranoid or accusatory? While too much skepticism is never healthy, a small dose can be a very good thing, especially since we’re so poor at recognizing lies.

The question always becomes, what do you do with a lie? If you think someone is lying to you, do you call them on it? Do you tell someone else? Or do you just go along to get along?

There are actually several things you can do, and the right one, or the right combination, depends on the situation.

First, make certain you understand the rules. Before you decide what course of action to take, check the employee handbook and consider the recent history of similar situations. If you’re going to call someone out, you need to know what you’re getting yourself and the liar into. Know the severity of the consequences for lying, and make certain you follow proper protocol for addressing it, or the entire thing could backfire on you.

Option #1: Do nothing.

Nobody likes being lied to, and the natural reaction is to call the liar out, but that’s not always the smartest thing to do, especially at work. Before you do anything, ask yourself, ‘What’s at stake besides my ego?’ Carefully weigh the pros and cons before you take action. Consider who, if anyone, should know about the lie and the implications it has for the company. Sometimes, the animosity you avoid by staying silent is worth more than the satisfaction you receive from speaking out. Other times, the lie is serious enough that people have to know.

Option #2: Deflect with humor.

Some lies are too big to ignore completely, yet too small to make a big deal out of. When this happens, you can always make a joke of it. Playful comments that acknowledge the lie will usually do the trick. Whether it’s “Hey, I think I just saw your nose grow a little bit” or “I need to get my prescription checked. When I looked at the scorecard, it said you shot 112,” this strategy gives the liar a chance to admit their slip-up without fear of reprisal. The key to making this tactic work is to give the impression that the other person was kidding around or intentionally exaggerating and never expected to be believed.

Option #3: Play dumb.

Another way to let someone save face–and this is particularly appropriate for group settings–is to play dumb. Pretend you suddenly suffered a memory lapse or are confused about the facts. Ask lots of follow-up questions. The more details you request, the more likely it is that the truth will come out. Drawing it out gives the liar a chance to admit that they “misspoke” and correct themselves without being called a liar.

Option #4: Call them on it.

In situations where doing nothing isn’t a good option, you can always call the liar out. You just need to think carefully about the best way to do this, and impulsively bashing them is never a smart move. You may choose to have a conversation with the liar in private or with others whom the lie affects. In either case, it’s important you have evidence that backs up your claim, or you very well may be called a liar yourself. Just make certain you are honest and direct with the person who lied. Don’t go to others with the lie when you know it’s better handled privately between you and the liar.

There are many times when reporting a lie is the right thing to do, both ethically and practically. Sometimes, not reporting a lie can cost you your job. However, there are a few things you need to think about before you take that step. First, question your motives. Are you thinking of telling someone about the lie out of concern that either another employee or the company could be harmed, or are you just mad? If it’s the latter, you run the risk of making yourself look petty; if it’s the former, stick to the facts. Don’t offer any hypotheses about why the person may be lying because that’s just supposition on your part. Stick to what the person said, what the truth is, and any proof you have collected.

Not optional: Protect yourself. Whether you decide to call a lie or to let it go, once you know you’re dealing with a liar, it’s critical to take steps to protect yourself. One way to do that is to have a witness attest to what the liar said. Failing this, interact with the liar via email or text, both of which create a written record. Though if you’re dealing with a particularly savvy liar, they’re not going to commit to anything in writing. In that case, document the conversation yourself: who, what, when, where, etc., and cap it off by sending your lying colleague an e-mail summarizing the conversation. That’s not as good as having proof in the other person’s words, but at least you’ll be able to make the argument that your colleague had the opportunity to correct you.

Bringing It All Together

Some people tell infrequent lies to make themselves look good or to protect themselves. Others are pros. They’ve been doing it their whole careers, they’re good at it, and they’ve learned how to avoid getting caught. That’s why there’s no single solution that works in every situation. The best thing to do is to carefully consider your options, thinking through the pros and cons of each course of action.

How do you handle liars? Please share your thoughts in the comments section below as I learn just as much from you as you do from me.

The opinions expressed here by Inc.com columnists are their own, not those of Inc.com.
PUBLISHED ON: MAY 25, 2016
Inc.com |

BY TRAVIS BRADBERRY

Author, ‘Emotional Intelligence 2.0’

#Strategy : 17 Unprofessional Work Habits that Make your Boss & CoWorkers Hate You…Do your CoWorkers or Boss Show Signs that They Secretly Hate You? If you Answered “Yes,” then Sure, It could Be that They’re Generally Disagreeable People. Or it Could be You.

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You may not realize it, but you could be engaging in workplace habits that make you look unprofessional.  While many of these habits violate the basic rules of common decency and respect, sometimes you need a reminder of how to behave at work. And since your office-mates aren’t speaking up, we decided to chime in on their behalf.

Here’s what you could be doing all wrong that makes you look unprofessional:

Bragging

“When we’re proud of an accomplishment or about something good that happens to us, it’s natural to want to share the news with others,” says Rosalinda Oropeza Randall, an etiquette and civility expert and author of “Don’t Burp in the Boardroom.”

But sharing can easily become bragging, and she says there are a few key indicators that this is happening:

• If you go on and on, telling everyone and anyone who walks by.

• If you speak of it in a loud tone so that even the window washer can hear it through the thick glass.

• If you use a tone of superiority.

• If you feel the need to put down others and point out their failures.

• If you fail to say “thank you” when you are congratulated.

• If you start embellishing the story.

“When in doubt, try a little humility” Randall suggests.

 

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Showing up late to work

“Punctuality is critical,” Randall says.

“The professional thing to do is to arrive on time, ready to do what is expected. It’s not like they just sprung this job on you,” she says.

 

Rolling in 10 minutes late to every meeting

Similarly, showing up late to meetings shows that you neither respect your coworkers — who showed up on time, by the way — nor the meeting organizer, says Vicky Oliver, author of “301 Smart Answers to Tough Interview Questions” and “Power Sales Words.”

“Keeping people waiting can be construed as inconsiderate, rude, or arrogant,” Randall says.

Dave Mosher/Tech Insider

Being a slob

“Whether you’re at your desk or in the break room, being known as the office slob is never a compliment,” says Randall.

When you clog the office kitchen sink and leave your garbage around, who exactly are you expecting to clean up after you?

“Leaving your mess behind shows lack of responsibility or consideration, arrogance, and immaturity,” Randall says.

Similarly, your workspace can be a reflection of you, she says.

“If you’re like me, who works well in a semi-messy environment, it can be inhibiting to be clutter-free. But with open cubicles or workspaces, the professional thing to do is to make some compromises,” Randall says. “It would be disrespectful and inconsiderate to expect your coworkers to deal with your mess.”

 

Playing ’20 Questions’ on every new assignment

There may be no stupid questions, Oliver says, but there are certainly annoying questions. These are the kinds of questions that prove you really don’t want to do the assignment or illustrate you only want to hear yourself talk.

“When you receive a new assignment, gather your questions, and pose them in an organized way,” Oliver suggests. “Never just spout out question after question off the cuff.”

Complaining too much

“While there may be times when everyone feels the desire to complain about the boss, a coworker, or a task, voicing it will only make you look unprofessional,” Randall says. “It’s even worse if you complain every day, all day, from the moment you walk into work. Before long, people will go out of their way to avoid you.”

 

Doing your makeup at your desk

In most fields, casual grooming in public is frowned on, Oliver says. If you need a touch up, she suggests heading to the bathroom.

Poor hygiene and grooming

At the same time, you want to look like you take your job seriously when you walk into work, and your hygiene and appearance play a role in that.

“Poor hygiene and sloppy clothes scream, ‘I don’t care!’ and are a surefire way to put off those around you,” Randall says.

Your boss may wonder whether your attitude about how you present yourself extends to your work, she explains, and you may be passed over for a promotion, overlooked when it’s time to meet with a client or represent the company at a conference, and not invited to social gatherings.

“Burping, passing gas, picking your teeth, adjusting your body parts, and rarely showering are not just unprofessional behaviors for the workplace, but they’re pretty darn gross as well,” Randall says.

 

Calling in sick when you aren’t

“Remember the adage that half of life is showing up,” Oliver says.

You won’t prove you deserve the promotion if you call in sick every few weeks.

 

Displaying nervous habits

Jingling your keys, shaking your leg, constantly checking your phone, chewing gum, biting your fingernails, scratching your head — the list of nervous habits goes on, and you probably don’t even realize you’re doing it, but your office mates probably do, Randall says.

Not only can these habits be distracting to others, but they could also be perceived as boredom.

“Perception is a person’s reality,” Randall says.

 

Doing something else during a meeting

“There is a reason why texting is illegal while driving: it’s impossible to concentrate fully on two things simultaneously,” Oliver says.

Texting, surfing the web on your laptop, instant messaging, emailing — doing any of these things during a meeting shows everyone else in the meeting that you’re not paying attention.

“They know that while your butt may be planted in the chair, your mind is roaming,” Oliver says.

Interrupting

“It’s rude to interrupt. When you do, it shows others that you don’t have any respect, judgment, or patience,” Randall says.

While participation can earn you some brownie points, bad timing can wipe those points away.

 

Selling stuff

It seems like almost every office has one or two people who sell cookies for their kids. This could be a bad move, Randall says.

“Bombarding your coworkers with fundraising products or donations for a cause or organization is unprofessional, unwanted, awkward, and obligating,” she says.

Randall says that some companies even prohibit soliciting at work because it takes up work time and places people in an awkward position.

“Saying ‘no’ can be a challenge for some people, and money can be a concern,” Randall says. “Your coworker might feel compelled to buy because everyone else did, or they’re concerned that you’ll remember this.”

Being too noisy

Whether you play music loudly while others are trying to work or have conversations the entire office can hear, then your coworkers likely consider you one of the most annoying distractionson earth.

Being noisy, especially in an open office, has a significant effect on your coworkers’ focus and productivity, and the noise could hurt business if it carries into an important phone call.

“Try to show your coworkers that you respect them by keeping the music down, and hopefully they will return the favor,” Oliver says.

 

Swearing

“Using foul words or questionable language is not only a bad habit, but in most places of business, it’s still considered unprofessional and can even land you in Human Resources for a little chat,” Randall says.

Swearing demonstrates to others that you aren’t able to calmly and thoughtfully deal with a situation, and it could make you the last resort in an even more difficult or extreme dilemma, she says.

“Consider learning some new adjectives,” Randall suggests.

 

Making personal calls all day long

Talking or texting with friends or family on company time is unprofessional and could be against company policy, Randall says. What’s more, doing it during a break is fine, but these correspondences should be kept out of the workplace, even the lunch room.

“You never know when your boss may walk by for an impromptu chat,” she says. “What will they see or hear?”

“If the topic of conversation is of a delicate nature, be sure to keep it private. One overheard juicy tidbit can spread like wildfire,” Randall says.

Being overtly cliquey

“Maybe the new guy who smells like French Onion Soup is not your favorite person on staff,” Oliver says. “That’s no reason to flee him every time he asks you for help on an assignment.”

It’s best to act friendly toward everyone, she says: “You will come across as more of a team player and show you have management aptitude.”

 

Businessinsider.com | February 26, 2016 |