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Tag Archive for: #culturefit

You are here: Home1 / FSC Career Blog – Voted ‘Most Read’ by LinkedIn.2 / #culturefit

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#Leadership : Three Ways To Improve Your #InterviewProcess So You Can Make Better And Faster #HiringDecisions …These Things Might Not be Rocket Science, But they are Surprisingly Not Done with as Much Consistency or Rigor as you Might Think.

April 25, 2018/in First Sun Blog/by First Sun Team

Interviewing may not be the most effective way to evaluate candidates, but it is still the most common. There are other better predictors of job success, but some of those methods require more resources to manage than your company many have.

If the interview is all you’ve got, it doesn’t mean that you are relegated to a life of bad hires or lots of first year turnover. It just means that you have to get really good at interviewing.

Some of that comes down to building your skills as an interviewer, which can only really happen with a lot of real skills practice (Effectively “probing” a candidate for more information is easy in concept but is far from easy in reality).

Beyond building your skills, some of it comes down to building the right interview process.

The Point Of The Interview

As my wife frequently complains about, I’ll start with a bold statement of the obvious:

The purpose of the interview is to facilitate a discussion with the candidate so that you leave that discussion with the right information you need to make a hiring decision.

I’m certainly not going to win any business innovation awards for that statement. Here’s the thing, though. Everything that happens in the interview should directly help you achieve that purpose. Unfortunately, in my work with clients on their interview process, there are often parts of the process that aren’t actually helping them achieve that purpose, or there are key parts of the process that could help but are missing.

Three Ways To Improve Your Interview Process

These aren’t rocket science concepts, but doing them well requires some focus and diligence:

1. Have a pre-interview preparation meeting with whoever is involved in the interview

This important step is often overlooked. It is understandable. Business life is always busy. Many of us are cramming interviews into already over-booked calendars.

The problem of not taking a few minutes for a team preparation meeting is that it doesn’t give you and other interviewers the opportunity to get aligned on what you are all looking for. This often results in different expectations of the candidate, how he or she answered the questions, and ultimately whether the candidate was what we were looking for.

When combined, these often cause frustration with the process, delays in making hiring decisions, bad hires, or letting good candidates move right past you.

A good preparation meeting gets in front of these problems. Here are three key things to do during your preparation meeting:

  • Do a quick group review of the candidate and the resume
  • Do an overview of the role the candidate is interviewing for
  • Get alignment on the key questions you want to ask – both technical and cultural – and what kinds of answers you are looking for

To do it well only takes a few minutes but is invaluable in going into the interview aligned and focused.

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What Skill Sets do You have to be ‘Sharpened’ ?

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2. Have a post-interview calibration discussion with all of the interviewers

Post interview calibration sessions often don’t happen for the same reason that pre-interview preparation meetings get pushed aside. It feels like we just don’t have enough time. The interview is over, and you’re running to the next meeting (or interview).

When you don’t do them, though, you miss valuable opportunities to get multiple perspectives about the candidate from co-workers who sit in different roles. You also lose the opportunity to sort out and gain alignment on what was good or bad about a candidate so that you can apply that to others you are interviewing for the same role.

Without calibration, I’ve seen clients continue to miss opportunities to refine their candidate search process or criteria for who makes it to the face to face interview stage. And all of this equates to an unnecessarily elongated interviewing process, frustrated interviewers, and a belief that interview process just isn’t working.

3. Focus the interview on personal attributes and culture fit

There’s an important quote from Jim Collins, business consultant and author of the New York Times Bestselling book, “Good-to-Great.” In his work around what separated great companies from good companies, he noted:

“In determining the right people, the good-to-great companies placed greater weight on character attributes than on specific educational background, practical skills, specialized knowledge, or work experience.”

Even with that, many interviews today still focus primarily on technical skills, knowledge, and abilities. This isn’t to say that you shouldn’t care about those things because there are certainly required baseline capabilities to do the job. You can, and should, still assess those.

But use the bulk of the interview to focus on assessing attributes like learning agility, interpersonal effectiveness, and cultural fit, which have been shown to be much better predictors of short and long-term job success.

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The opinions expressed here by Inc.com columnists are their own, not those of Inc.com.
PUBLISHED ON: APR 25, 2018

Inc.com |

By James Sudakow

Author, ‘Picking the Low-Hanging Fruit … and Other Stupid Stuff We Say in the Corporate World’@JamesSudakow
https://www.firstsun.com/wp-content/uploads/2016/04/Free-Interview.jpg 3333 5000 First Sun Team https://www.firstsun.com/wp-content/uploads/2018/05/logo-min-300x123.jpg First Sun Team2018-04-25 12:48:572020-09-30 20:47:49#Leadership : Three Ways To Improve Your #InterviewProcess So You Can Make Better And Faster #HiringDecisions …These Things Might Not be Rocket Science, But they are Surprisingly Not Done with as Much Consistency or Rigor as you Might Think.

#CareerAdvice : #JobSearch -How To Impress #HiringManagers During A #PhoneInterview . #MustRead !

March 28, 2018/in First Sun Blog/by First Sun Team

Companies are increasingly using phone interviews at the early stages of screening candidates, before inviting them on-site for in-person interviews. This is a way to efficiently screen through large candidate pools, as the average job has over 250 applicants. Moreover, the phone screen is typically conducted by recruiters, many of whom may be remote so the phone-screen is a good medium to tap into remote talent and reduce the recruiting overhead for the hiring manager.

The recruiter has three main goals for a phone screen:

1. CONFIRM LEVEL OF INTEREST

Hiring managers have a limited amount of time, and a recruiter’s first filter is to make sure they are passing along candidates that are truly interested in the role. We are in the era where recruiters reach out to candidates more often than the other way around, and often prospective candidates will take a phone screen just to get interview practice and see what the market is willing to pay. As such, recruiters use the phone interview to ensure you have a genuine interest in the company and the role.

2. MATCH CORE SKILLS

A recruiter will not typically conduct a deep-dive on each of your core skills, but rather, they want to make sure you have general experience in the core requirements of the job. For example, if you are interviewing to be a digital marketing manager they are less likely to get into the specifics of how you measure the success of a marketing campaign, but they will want to ensure you have indeed run marketing campaigns of similar size and scope as theirs. This is more of a checklist approach rather than grading your skills in each category.


Related: This Former Tesla Recruiter’s Most Revealing Interview Question 


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What Skill Sets do You have to be ‘Sharpened’ ?

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3. ASSESS CULTURE FIT

Behavioral interviewing is how most companies comprehensively assess “culture fit” in later rounds. However, the phone screen is also meant to do a preliminary check on how well suited you are to the company’s culture. Key areas of interest for the recruiter is whether you have worked in similar environments (e.g., pace of work, level of collaboration), your overall demeanor (e.g., level of humility), and your mindset (e.g., growth orientation).

Here’s how to ace this stage of the interview process:

1. DEMONSTRATE SYNTHESIS

During a phone interview it is easy for the interviewer to get distracted (e.g., check email). This makes it even more important to be succinct and compelling to ensure you capture their attention. This can be applied to the first question the recruiter will ask–“Tell Me About Yourself.” Many candidates ramble and spend too much time on unimportant details, and miss out on highlighting the core aspects of their candidacy. A practical way to solve this and demonstrate synthesis is to focus on the themes of your career progression. For example, you might describe your career in three stages– your first role, your ascension into leadership roles, and your current job, instead of reciting everything on your resume.

You can also describe your career by functional themes especially when your career has breadth and a non-linear path. For example, you might frame your career as being a mix of bringing new products to market, developing and coaching teams, and partnering with cross-functional stakeholders.

2. BE PRECISE ABOUT WHY YOU WANT THE JOB

As mentioned earlier, often the recruiter has reached out to you, and it is important to show you are not passively taking a call, but rather have a clear interest in the role. This is why it is important to do your research on the company to understand them more deeply, and then weave that into why it fits with the career path you are charting. Specifically, you should have clarity on their mission, their ecosystem (e.g., customer segments, key competitors), and their products/services. Ideally, in your research, you will find something that truly connects with your experience and/or professional interests and speaking to that will show a deep interest in the opportunity.


Related: How You Should Answer The 10 Most Common Interview Questions 


3. SIMULATE A REAL INTERVIEW ENVIRONMENT

A common mistake candidates make is not recreating the environment that brings out their best, professional self. Often candidates will take a call from home, while reclining on their couch, and this casual attitude shows up in their communication style, dimming their professional energy.

Given this, it is important to find an environment that can simulate a professional aura (e.g., a home office, in front of a desk), and dress accordingly as your communication style will be more polished as your brain picks up on the subtle cues. The right posture will also ensure your voice projects well, as opposed to reclining on your couch and sounding muffled.

4. ASK THOUGHTFUL QUESTIONS

The questions you ask towards the end of the phone screen serve as an indicator of what is important to you in the opportunity so avoid administrative questions such as vacation policy. Instead, focus on high-value questions that show you are thinking about things that really matter such as “What does success in the role look like?” These questions will also better prepare you to engage on a deeper level in the following rounds, especially when speaking with the hiring manager.

5. AVOID RECITING FROM PAPER

Some candidates use phone interviews as an opportunity to script their answers and read them word for word. This takes away from having an authentic conversation, and most interviewers can sense when you are reciting from a script. Instead, you can have a few bullet points written out that you want to make sure you cover in the conversation and also have your resume handy so you can speak to specifics when asked.

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  • Three Resume Trends That Are Actually Worth Following And Two That Aren’t

 

FastCompany.com  March 28, 2018 | BY JEEVAN BALANI—GLASSDOOR 4 MINUTE READ

https://www.firstsun.com/wp-content/uploads/2016/05/free-Man-on-phone-at-desk.jpg 3744 5616 First Sun Team https://www.firstsun.com/wp-content/uploads/2018/05/logo-min-300x123.jpg First Sun Team2018-03-28 15:52:102020-09-30 20:48:15#CareerAdvice : #JobSearch -How To Impress #HiringManagers During A #PhoneInterview . #MustRead !

#Leadership : Does Your Company’s Purpose Resonate With Everyone, Or Just Senior Leaders?…If your Own Employees Write Off your Shiny New Mission Statement as Just Another Marketing Trick, So Will your Customers.

November 7, 2016/in First Sun Blog/by First Sun Team
Discovering your company’s “purpose” is tough. Sustaining it can be even tougher. Even if you’ve zeroed in on a mission that your executives love, it won’t do your company much good if the rest of your team doesn’t share the same sentiment.
Free- Boat going Nowhere

PURPOSE COMES FROM WITHIN AND WITHOUT

The challenge is to make sure your entire organization is willing to buy into its stated purpose. The consulting firm Radley Yeldar, which ranks brands according to “social purpose,” gives the top spot to Unilever for its sustainability efforts, among other causes beyond the company’s bottom line to which it has shown commitment.

The fact is that not all of your employees will embrace your new values as readily as your executive team does.

Other big-name companies, though, have dropped noticeably on Radley Yeldar’s annual list, like Johnson & Johnson (which settled a series of health care fraud cases this year for a record $2.2 billion) and Samsung (whose devices, from smartphones to washing machines, have been riddled with dangerous manufacturing problems). A company’s failures in the marketplace can undermine how consumers understand its purpose. But there’s more to it than that.

Purpose isn’t just backing up a do-gooder marketing angle with action. A company’s values—and subsequently its purpose—also come from its culture. For businesses trying to regain or redefine a sense of purpose, embedding newvalues into their cultures takes both top-down and bottom-up efforts. Brands that have seen a significant drop in their “purpose” rankings may have employees who simply don’t feel on board with their company’s purpose, or just see it as another rebrand.

 

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TIMING MATTERS

So how does a brand, armed with a purpose, motivate its employees to also believe in that purpose—even when they aren’t as passionate about the idea? It’s partly a timing thing.

The problem many companies face is figuring out how to incorporate purpose into a company’s culture without coming off as inauthentic. Try to rush the process, and it’ll likely fail. Purpose is often abused by marketers who try to showcase a brand’s supposed values superficially, rather than nurturing them internally to make sure they take root before launching the next campaign. Slapping a slogan on your website or printing off a series of ads that use a new catchphrase isn’t purpose-driven marketing.

In order to be successful, your entire organization—from your newest hire to your oldest associate—needs to live and breathe your mission. If a talented, capable employee finds that purpose to be just another boring corporate initiative, it’s time to press pause and reevaluate. The fact is that not all of your employees will embrace your new values as readily as your executive team does. But it’s up to management to find ways to make that purpose relevant to those who may not share the same beliefs.

Unsurprisingly, one company found that simple transparency can help fend off some of these risks. Precision Software, a logistics solutions provider, recently introduced a newfound purpose into its organization, kicking off a company-wide initiative to get all of its employees involved. “In our industry, our ‘why’ is what differentiates us from our competitors,” says Robert Clesi, VP of marketing and partners at Precision Software. That may not sound earth shattering or world saving, but that wasn’t the point; excellence was simply the most authentic value the company arrived at. It didn’t try to shoehorn in another one that didn’t fit.

“We really did a lot of due diligence up front and made sure everyone, especially on the management side, bought into our purpose,” Clesi explains. Well before sitting down with a marketing agency, Precision sent out several surveys to get an understanding of how employees and customers felt about the brand. By gathering feedback and taking the time to have those conversations, the company was able to craft a new mission statement that arose organically from within. And if someone wasn’t completely sold on Precision’s values, Clesi said management would sit down one-on-one to discuss that individual’s concerns and work toward a solution that satisfied both parties.

TELL REAL STORIES, NOT FABLES

If your team initially lacks that same enthusiasm your executives share, you may want to consider opening up a dialogue strictly around purpose.

“Purpose” only means something when your entire company is on board.

In 2013, Forbes contributor Carine Gallo points out, Southwest Airlines deftly used storytelling in order to drum up that enthusiasm. The airline began to publish accounts of employees who were doing exemplary work in its monthly Southwest magazine, in effect offering public praise for excellent customer service. There’s no doubt that this was also a marketing move, but it felt authentic both within the company and without, because its culture—and the employees who lived and breathed it—was now front and center.

But the effort wasn’t just consumer facing. It ran in the opposite direction, too: Southwest also circulated internal corporate videos filled with real-life stories from actual Southwest customers to help employees visualize purpose in action. This helped the airline instill its brand values in every one of its employees while eliminating doubts that the effort was just a superficial corporate gambit.

“Purpose” only means something when your entire company is on board. Instead of pointing fingers at a broken corporate culture, try reexamining your organization’s purpose—not just to discover if it’s an effective marketing strategy, but to make sure it actually reflects what your team values and responds to.

 

FastCompany.com | BARRY S. SALTZMAN 11.07.16 5:00 AM

 

https://www.firstsun.com/wp-content/uploads/2015/11/Free-Boat-going-Nowhere.jpg 1100 1650 First Sun Team https://www.firstsun.com/wp-content/uploads/2018/05/logo-min-300x123.jpg First Sun Team2016-11-07 21:13:262020-09-30 20:50:13#Leadership : Does Your Company’s Purpose Resonate With Everyone, Or Just Senior Leaders?…If your Own Employees Write Off your Shiny New Mission Statement as Just Another Marketing Trick, So Will your Customers.

#Leadership : 3 Ways to Know If an Employee Is a Culture Fit…Many Factors Go into Making the Right Hire. Here’s How to Make Sure your Candidate is Right for your Company’s Culture.

August 13, 2016/in First Sun Blog/by First Sun Team

A good resume can blow you away. Impressive universities and company histories may be exactly what you are looking for. A job applicant might say all the right thingsin the interview, at which they’re wearing a perfectly pressed suit and spit-shined shoes. This is the new hire, right?

Free- Men in Socks

Except, at your company, t-shirts and jeans aren’t just for casual Fridays. Where you went to school isn’t as important as the passions you pursue on a daily basis. Every project is a cross-discipline team effort, and everybody shares credit. That’s your company culture, and it’s made your business successful. So no, that candidate, as impressive as they are, is not your new hire.

The “best fit” candidate is in the eyes of the beholder, which means you can define your ideal applicant however you want to make sure you make the best decision for your job requirement and your culture.

When it comes to fitting in with your organization, the best candidates share these three attributes:

1. They understand your culture and core values going in

A candidate should never be in the dark about your company’s core values, work style, its approach to teamwork or its methods of problem solving. That’s on you as an organization to have figured out and streamlined.

In fact, you probably shouldn’t be hiring unless you could paint a picture of your ideal candidate and exactly how they would fill a particular need. Make sure you know why you’re hiring in the first place, and not just to fill a vacant desk as soon as possible.

When you put out the call for applicants, be as specific as possible about what a prospective employee can expect should they be hired. If you’re a dog-friendly office with flexible telecommuting opportunities, say that. If working weekends is common, say that too. Never hide the truth from anyone – if you like your culture how it is, don’t run the risk of bringing in someone who will stir the pot because their expectations differed from reality.

If you’re struggling to envision your ideal candidate, take bits and pieces from current or past staffers and build a collage of sorts. What are the qualities you admire in real people you already interact with every day? Think back to when those people were hired – what did they do to signal to you that they were a good fit? Write out a list of what you’re looking for and find the candidate who most closely matches it.

 

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2. They have a passion for your industry, not simply employment in general

You don’t want to hire a candidate who’s only looking for a stepping stone to add to his or her resume. No matter how specific you write the job requirements in your posting, applicants who are wrong for the job (and know they’re wrong for it) will still apply regardless.

Be leery of candidates who move around laterally, taking similarly-titled jobs in a variety of industries. They may be great at certain skills like managing small teams, but if you value cultural fits and passion, you want employees who have stuck around and moved vertically within your industry.

Enthusiasm can be faked in an interview, but real passion can’t (unless you’re interviewing an Oscar-worthy actor, in which case they’re in the wrong field anyway). When you sit candidates down, ask them to tell you real stories from their work history – challenging situations, moments they felt the happiest – and see how their body language changes as they recount those times. You’ll learn a lot about their thought processes and how their passions go beyond the job at hand and apply to the industry as a whole.

3. They work well with others

If your company requires applicants to submit references along with a resume, are you actually going forward and contacting those references? How well an employee fits in with others at your company is a huge indicator of job success – in fact, it’sabout 50 percent responsible for an employee’s success within the first 18 months.

The laws of attraction apply to hiring as much as they do to relationships. Chemistry is hard to measure and harder to describe, but the concept of love at first sight applies to the application process. Depending on how good the initial spark with a candidate is, you might make up your mind to extend a job offer on the walk between the lobby and the interview room. That’s not always the wisest idea, but it speaks to the power of interpersonal connectedness when building a company culture.

One way to ensure that you aren’t blinded by a great first impression is to involve more members of the team in the interview process. Don’t just pick employees whom the candidate will report to; bring in those who will report to the candidate as well. Observe the interaction as your current employees essentially interview their potential future boss, then debrief with them afterwards to find out if they feel comfortable working under this person.

The best person for the job might not be the one with the shiniest resume, or the longest track record of success. The ideal candidate is the one you feel that intangible connection with, someone who combines acumen for the position with passion and cultural alignment in equal measure.

The opinions expressed here by Inc.com columnists are their own, not those of Inc.com.
PUBLISHED ON: AUG 12, 2016
BY JEFF PRUITT

Chairman and CEO, Tallwave@jeffreypruitt
https://www.firstsun.com/wp-content/uploads/2016/07/Free-Men-in-Socks.jpg 350 525 First Sun Team https://www.firstsun.com/wp-content/uploads/2018/05/logo-min-300x123.jpg First Sun Team2016-08-13 12:08:212020-09-30 20:51:08#Leadership : 3 Ways to Know If an Employee Is a Culture Fit…Many Factors Go into Making the Right Hire. Here’s How to Make Sure your Candidate is Right for your Company’s Culture.

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