Strategy:Former FBI hostage Negotiation Trainer Explains How to Get People to Do What you Want…The More they Open Up to you, the More Invested they’ll be in Hearing What you Have to Say
Mark Goulston spent two years role-playing for a living. He’d pretend to be a suicidal policeman, holding a gun to his neck, threatening to take his own life. Mark Goulston, a former FBI hostage negotiation trainer, role playing. His job was to challenge his audience — a room full of FBI agents and police officers — to talk […]