#Leadership: 5 Secrets to Mastering Conflict…How you Handle Conflict Determines the Amount of Trust, Respect, & Connection you Have With your #Employees & Colleagues.
Conflict Typically Boils Down to Crucial Conversations–Moments When the Stakes are High, Emotions Run Strong, & Opinions Differ. And you Cannot Master Crucial Conversations Without a High Degree of Emotional Intelligence (EQ). IMAGE: Getty Images Between the two of us, Joseph Grenny (bio below) and I have spent 50 years studying what makes people successful at […]