Leadership:Focusing On One Task More Difficult In This Digital Age… Two-Thirds of the Respondents Reported that Listening had Become More Difficult in Today’s Digital Workplace

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Focusing on one task is becoming more difficult in the digital workplace, according to research from Accenture.

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The research #ListenLearnLead which surveyed 3,600 professionals from 30 countries found that 80% of the respondents say they multitask on conference calls with work emails, instant messaging or reading news and entertainment. Two-thirds of the respondents reported that listening had become more difficult in today’s digital workplace.

The research also revealed that the majority of the respondents believe technology enabled leaders to communicate with their teams easily and quickly and almost half cited additional benefits such as flexibility for teams to work anywhere or anytime. However, there was a downside to this: 62% of women and 54% of men viewed technology as ‘over-extending’ leaders by making them too accessible. The top challenges facing leaders today were information overload (55%) and rapidly –evolving technology (52%).

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The research also highlighted differences between the emerging markets and developed countries when it comes to the leadership development of women. Globally, 52% of respondents reported their organization was preparing more women for senior management roles. However, for the UK this figure was only 39%. “Many emerging markets in the survey saw very high percentages which drove up the global average. India, for example saw 80% of respondents say more women were being prepared for senior management.

Other developed nations had a similar response as the UK to this question, commented Zahra Bahrololoumi, head of human capital & diversity for Accenture UK & Ireland. “There are a number of explanations for this: one suggestion is that developed nations have been on this journey for some time and therefore has less far to go. That said, it’s critical that the US, UK and other countries around the world don’t become complacent about this, particularly with the speed of change in developed countries.”

There were also clear differences in terms of generations in the workplace when it came to career progression, the research found. More than half of the Millennials (born 1979-96) said they had asked for a promotion compared to 52% for Generation X respondents (born 1965-1978) and 51% for Baby Boomers (1946-1964).

“People coming into the workplace now feel more confident in pushing for recognition and career progression than those before them. This is partly a result of them being newer to the workplace but also because the idea of self-promotion and creating a personal brand is more entrenched with this generation, meaning they aren’t afraid of pushing themselves forwards when they feel they deserve recognition. A contributing factor to this is that the younger generation have seen success happen in a non-linear way and we have seen a democratization of success rather than a hierarchical roadmap,” remarked Bahrololoumi.

Forbes.com | March 10, 2015  |

Karen HigginbottomKaren Higginbottom Contributor

I write about the junction between being human and the workplace.

Opinions expressed by Forbes Contributors are their own.